Ashley Blazer
Hegins,PA
Summary
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I work effectively unsupervised and quickly learn new skills to meet job requirements.
Overview
9
9
years of professional experience
Work History
Bartender
Ryans Paradise Pub
Pine Grove, PA
04.2021 - 06.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Effectively multitasked within fast-paced environment.
Waitress
Mooses LZ
Jonestown, PA
05.2018 - 04.2021
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Customer Service Representative
Pennsylvania Higher Education Assistance Agency, PHEAA
Harrisburg , PA
02.2015 - 04.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associates Degree - Dental Assisting (EFDA)
Keystone Technical Institute
Harrisburg, PA01-2011
Skills
- Outstanding customer service
- Problem-Solving
- Great Communication skills
- Follow-up skills
- Customer Education
- Active Listening
Timeline
Bartender
Ryans Paradise Pub
04.2021 - 06.2024
Waitress
Mooses LZ
05.2018 - 04.2021
Customer Service Representative
Pennsylvania Higher Education Assistance Agency, PHEAA
02.2015 - 04.2018
Associates Degree - Dental Assisting (EFDA)
Keystone Technical Institute
Similar Profiles
Katie ConwayKatie Conway
Senior Managing Partner at Paradise PubSenior Managing Partner at Paradise Pub
Gagandeep SinghGagandeep Singh
Food Delivery Driver at Ryans Quality MeatsFood Delivery Driver at Ryans Quality Meats
Tamara WhiteTamara White
Part Time - Store Assistant at Ryans IGA BeaufortPart Time - Store Assistant at Ryans IGA Beaufort
Cole SmeltzCole Smeltz
Measurement Technician at EnbridgeMeasurement Technician at Enbridge
Adam PatinoAdam Patino
Line Lead /Senior Travel Consultant at Ritescreen LLCLine Lead /Senior Travel Consultant at Ritescreen LLC