Timothy Creig
Oswego
Summary
Hardworking Lineman manager with a background inspecting poles and lines for damage and experienced in troubleshooting techniques. Organized employee with a strong work ethic and a terrific job attendance record. Highly communicative and offering great problem solving skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skilled individual considered an effective Safety Manager with expertise in analyzing hazards and reporting on incidents in the workplace. A true champion of teaching the value of safety processes and procedures. Highly collaborative and professional with a strong background in building and leading talented teams.
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Local Lineman manager
Verizon
West Seneca
04.2025 - Current
- Installed and maintained overhead and underground telecommunications lines.
- Assisted in troubleshooting service outages and repairing faulty equipment.
- Operated hand tools and power equipment safely to complete installation tasks.
- Documented work performed and reported issues to supervisors promptly.
- Followed OSHA regulations related to safety procedures at job sites.
- Assisted in the repair of damaged lines due to storms or accidents.
- Read blueprints and diagrams for proper installation techniques.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to meet daily production goals.
Field Supervisor
Spectrum
Niagara Falls
02.2011 - 03.2025
- Supervised daily operations to ensure adherence to company policies and procedures.
- Coordinated field teams to optimize workflow and enhance service delivery.
- Trained new employees on safety protocols and operational best practices.
- Conducted regular site inspections to maintain quality and compliance standards.
- Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty.
- Developed successful resolutions for issues that arose during field operations.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
Cable Field Technician
5 west
Buffalo
03.2006 - 02.2011
- Installed and maintained cable systems for residential and commercial clients.
- Diagnosed and repaired service issues in cable infrastructure efficiently.
- Conducted site surveys to assess installation requirements and customer needs.
- Utilized testing equipment to verify signal strength and quality post-installation.
- Educated customers on cable services, equipment use, and troubleshooting techniques.
- Adhered to safety protocols while working in various environments and conditions.
- Repaired damaged cables due to weather conditions or other causes.
- Installed coaxial cables for new installations or repairs.
- Responded promptly to emergency service requests from customers during outages or other urgent situations.
- Installed and configured cable modems, routers, switches, and access points.
- Worked closely with customers throughout the installation process ensuring their satisfaction.
Education
Associate of Applied Science - Criminal Justice
Niagara County Community College
Sanborn, NY 09.1993 - 12.1995
Skills
- Line installation
- Troubleshooting equipment
- Safety compliance
- Blueprint reading
- Field supervision
- Team coordination
- Quality assurance
- Customer engagement
- Problem solving
- Effective communication
- Time management
- Safety meetings
Timeline
Local Lineman manager
Verizon
04.2025 - Current
Field Supervisor
Spectrum
02.2011 - 03.2025
Cable Field Technician
5 west
03.2006 - 02.2011
Associate of Applied Science - Criminal Justice
Niagara County Community College
09.1993 - 12.1995