Ashley Boni
Henderson,NV
Summary
8 years of experience in financial services operations, with 5 years in brokerage services operations. Skilled in assisting and coordinating internal parties during the loan application process. Experienced in supervising the preparation of loan documents, fund disbursement, and quality control for residential mortgage loans. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Advanced knowledge of fixed annuity products. Strong in client communication via phone and email.
Overview
10
10
years of professional experience
Work History
Application Administrator/Life Insurance Agent
The Annuity Man
10.2022 - 12.2024
- Managed daily pipeline
- Spoke to clients to understand which annuity product was best suited for them
- Intaking of client applications, worked with 70+ carriers
- Managed Salesforce pipeline
- Operated post application services with carriers to ensure annuities would close promptly
- Managed daily Calendly bookings for myself plus owner
- In-took 15 to 20 applications daily
- Kept a cordial relationship with carrier reps
Loan Operations Manager/Loan Officer Assistant
Asset Mutual Mortgage
01.2022 - 07.2022
- Managed the daily operations/pipeline of the department in an efficient and effective manner.
- Established and maintained an efficient and productive working environment within the department based on continuous and effective staff communication.
- Established goals within defined timelines.
- Successfully interacted with lending staff to perform ongoing training, review, and communicate current or developing concerns or standards.
- Implemented operation policies and procedures to ensure compliance with state and federal regulations and internal compliance requirements.
- Requested further documentation from clients.
- Performed other job-related duties as assigned.
Loan Officer Assistant
The Pope Group
09.2020 - 12.2021
- Make initial contact and follow up with potential clients.
- Serve as an ongoing point of contact for clients, helping them collect required information and complete any necessary documents throughout the loan process.
- Assist and coordinate internal parties involved in the loan application process, including mortgage loan officers, underwriters, and realtors.
- Gather information for new loan underwriting, including credit reports, tax filings, business entity searches, and title work.
- Ensure loan documentation complies with federal and state requirements.
- Manage closing paperwork and ensure proper filing.
- Review delinquent accounts and attempt to collect debts.
- Perform general office administration duties.
Post-Closing Manager
JFK Financial Inc
08.2018 - 06.2020
- Manages and supervises the loan closing process in accordance with investor and regulatory guidelines for all residential mortgage loans for Fulfillment Center.
- Ensures Closing and Post Closing teams maintain appropriate turn times, post-closing documentation and final HUDs and final preliminary title reports are obtained within specified standard timeframes, FHA MIP and VA Guarantee premiums.
- Are paid timely, and insuring packages are submitted to appropriate government agencies within 30 days of funding.
- Ensures that loans are documented and closed with investor guidelines.
- Supervises the preparation of loan documents, disbursement of funds, and the quality control functions as they pertain for residential mortgage loans.
- Keeps abreast of changes in company Policy and Procedures, Investor Programs and Procedures, and Compliance.
- Creates and implements procedures necessary to stay in compliance with Investor Programs and Procedures, and all federal and state regulation.
- Ensures that staff is informed and trained.
- Develops, implements, and analyzes a variety of reports for Fulfillment Center Manager.
- Completes compliance audits as required.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Responsible for other duties as assigned.
- Demonstrates compliance with all regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
- Keeps up to date on regulation changes.
- Follows all policies and procedures, compliance regulations, and completes all required annual required or job-specific training.
- Takes personal initiative and is a positive example for others to emulate.
- Embraces our vision to become "The World's Greatest".
- Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Responsible for other duties as assigned.
Loan Officer Assistant
Priority Financial
02.2018 - 07.2018
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items.
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files
- Loan packages, credit reports, and additional mortgage application paperwork.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report.
- Any discrepancies to the loan originator.
- Follow up and respond to customer and in-house inquiries on transactions as needed to provide.
- Superior customer service.
- Screen and make calls, book appointments, and provide administrative support as needed.
Home Loan Specialist/ Post Closing
Penny Mac
01.2015 - 12.2017
- Establish loan files manually and electronically and order all exhibits soon after file is received
- Ensure to deposit fees of loan application and order appraisals as defined by manager
- Report manager weekly about distribution to apt divisions and corporate office
- Develop and oversee loan disbursements, documents, and reports along with obtain credit and financial information as required.
- Prepare closing, develop closure instructions, supervise contingencies, and verify lock information
- Collect credit and varied documents from customer as well as third parties required to support decision of loan approval.
- Head responsibility for loan processing
- Ensure loans are processed as per established company procedures and policies
- Review title binder along with closure documents for correctness
- Prepare and present note along with preliminary closure documents to respective warehouse
- Transfer loan files to corporate office under direction of supervisor
- Present any problem largely affecting decision to Unit Supervisor
- Process, close, preserve, service and record loan related notes and disbursements etc
- Provide administrative as well as operational support for one or more loan areas
- Prepare draft of loan presentations and ensure to clear all determine loan exceptions.
Education
Bachelors - Business Administration And Management
Grand Canyon University
06.2017
Skills
- Financial services
- Brokerage operations
- Persistent
- Organized
- Word
- PowerPoint
- Communication
- Prioritizing
- Customer support
- Excel
- Problem Solving Ability
- Encompass
- Outlook
- Calendly
- Floify
- Salesforce
- AUS/DU
- Income Calculation
- Run Credit
- Social Media
- Planning
- Booking
- Workday
- Asana
- Google Workspace
- Hubspot
Timeline
Application Administrator/Life Insurance Agent
The Annuity Man
10.2022 - 12.2024
Loan Operations Manager/Loan Officer Assistant
Asset Mutual Mortgage
01.2022 - 07.2022
Loan Officer Assistant
The Pope Group
09.2020 - 12.2021
Post-Closing Manager
JFK Financial Inc
08.2018 - 06.2020
Loan Officer Assistant
Priority Financial
02.2018 - 07.2018
Home Loan Specialist/ Post Closing
Penny Mac
01.2015 - 12.2017
Bachelors - Business Administration And Management
Grand Canyon University