Rammy Abdellatif
Melvindale
Summary
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
Troy
01.2024 - Current
- Developed and maintained a client base of XX individuals through prospecting, networking, and referrals
- Analyzed clients' financial situations to determine appropriate life insurance coverage options
- Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums
- Maintained accurate records of client interactions, policy details, and commission payments in CRM system
- Served as a trusted advisor to clients during claims processes by guiding them through necessary documentation requirements
- Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly
Tool Crib Attendant
General Motors
Romulus
11.2023 - Current
- Responsible for maintaining and organizing inventory of crib tools and equipment
- Inspect tools for damage and report any issues to management
- Monitor and track tool usage to ensure proper distribution and return
- Ensure all tools are properly labeled and stored in designated areas
- Maintain cleanliness and organization of crib tool area
- Communicate with vendors to order and restock tools when necessary
- Operated forklift to load and unload materials from trucks and storage areas
- Operated forklift in a fast-paced environment, meeting strict deadlines
- Safely transported heavy and delicate materials using proper lifting and securing techniques
Assistant Manager
Belle Tire
Dearborn
02.2023 - Current
- Assisted with inventory management, ensuring accurate stock levels and minimizing loss and shrinkage
- Resolved customer complaints and issues in a timely and satisfactory manner, maintaining positive customer relationships
- Participated in hiring and training of new employees, contributing to a cohesive and efficient team environment.
- Conducted tire inspections and provided recommendations for replacements
- Performed tire installations, rotations, and repairs for various vehicles
- Assisted customers with tire purchases and provided excellent customer service
- Maintained a clean and organized work area to ensure a safe and efficient work environment
- Trained new employees on tire installation and maintenance procedures
- Collaborated with team members to meet daily sales and service goals
- Maintained knowledge of current tire brands, models, and specifications to assist customers with informed decisions
- Resolved customer complaints and issues in a professional and timely manner
- Assisted with other duties as needed, including inventory management and administrative tasks.
- Utilized computer systems to input and track tire sales and services
- Managed tire inventory and oversaw ordering and restocking processes
Inside Sales Associate
Mark Z Real Estate Experts - EXP Realty
Novi
08.2022 - 01.2023
- Cold call 5 to 8 hours a day through CRM's Hub Spot and Homelight
- Possess a strong understanding of contracts and real estate law to protect clients and their interest.
- Maintain a positive and supportive attitude when interacting with clients and leads.
Education
Associate's - Criminal Justice
Henry Ford Community College
Dearborn, MI01.2026
Skills
- Sales
- Cabling
- Dealership experience
- Automotive repair
- Hand tools
- Cash handling
- Negotiation
- Microsoft Excel
- Customer service
- Computer networking
- ERP systems
- Forklift
- GPS
- Microsoft Office
- Automotive sales cycles
- Upselling
- Client interaction via phone calls
- Assistant Manager Experience
- Product development
- Client relationship development
- Communication skills
- Typing
- Microsoft Outlook
- Greeting customers
- Field service
- Phone etiquette
- Outdoor work
- Computer operation
- Automotive sales
- Load & unload
- Handling customer inquiries
- Product management
- Administrative experience
- Warehouse experience
- Business development
- Phone inquiries
- Retail sales
- Cold Calling
- Adhering to traffic regulations
- Time management
- Home improvement store experience
- Financial services
- Customer communication
- Appointment scheduling
- Delivery driver experience
- CRM systems
- Filing
- Inside sales
- Mechanical knowledge
- Pricing
- Outside sales
- Basic math
- Supervising experience
- POS
- SAP
- Retail store experience
- Showroom experience
- Roofing
- Productivity software
- Phone customer support
- Construction estimating
- Maintaining an organized workspace
- Cold calling
- Salesforce
- Sales experience within hospitality industry
- Clerical experience
- Retail management
- Loan processing
- Automotive diagnostics
- Driving
- Telemarketing
- Low voltage
- Organizational skills
- Mobile devices
- POS systems
- Heavy lifting
- Computer skills
- Hospitality
- Microsoft Word
- Warehouse management
- Customer relationship building
- Commercial driving
- Hotel experience
Certification
- Forklift Certification
- Driver's License, 07/01/25
- Chauffeur's Permit
- Life Insurance License
- Life & Health Insurance License
- Insurance Producer License
Languages
Arabic, Fluent
Timeline
Life Insurance Agent
American Income Life Insurance Company
01.2024 - Current
Tool Crib Attendant
General Motors
11.2023 - Current
Assistant Manager
Belle Tire
02.2023 - Current
Inside Sales Associate
Mark Z Real Estate Experts - EXP Realty
08.2022 - 01.2023
Associate's - Criminal Justice
Henry Ford Community College