Dynamic Store Manager with over 10 years of experience in leading daily operations and training teams. Skilled in problem-solving and multitasking, driving performance improvements that enhance customer satisfaction and operational success.
Overview
17
17
years of professional experience
Work History
Store Manager
ACE Cash Express
San Antonio, TX
04.2013 - Current
Leads daily store operations, ensuring compliance with company policies and procedures.
Trains and mentors staff to enhance customer service and operational efficiency.
Oversees financial transactions, maintaining accuracy in cash handling and reporting practices.
Develops and executes marketing strategies to attract new customers and retain existing ones.
Manages daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Dairy Queen
Converse, TX
06.2009 - 01.2013
Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
Fostered a positive team environment, enhancing employee morale and productivity.
Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
Managed inventory control, cash control, and store opening and closing procedures.