Ashley Boswell
Summary
Forward-thinking team leader with a proven track record of efficiently operating departments to meet goals. Demonstrated success in matching employees with roles that maximize their performance. Proactive professional with a strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record shows ability to foster a collaborative and adaptable workplace.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
H&R Block
10.2024 - Current
- Manages and directs
- Opens office to run reports to set daily goals
- Scheduling
- Answering phones
- Set appointments
- Executes Top Tier Customer Service
- Reports any changes to Multi-team Lead
- Maintains a positive attitude
- Documentation
- Deposits
- Attend weekly meetings
- Greets clients as they walk in
- Money handling
- Trainings
- Daily huddles
- One on one's
- Offer any product attachments explaining the importance to clients
Resident Assistant
The Villages of Murfreesboro
06.2024 - 11.2024
- Reports any changes to charge nurse
- Customer Service
- Infection control
- Assists with daily activities with dementia patients
- Household chores
- Documentation
- Vitals
- Communicates any changes with family
- Dressing
- Feeding
Technician
Yates Services, LLC
10.2023 - 04.2024
- Documentation
- Assembly of car parts
- Operating different machines
- Building
- Stacking parts
- Training new hires
- Kitting
- Picking parts
CNA - Certified Nursing Assistant
Veterans Home
07.2012 - 08.2013
- Maintaining good quality of life
- Customer Service
- Making sure patient and patients family were always up to date on patients needs and goals
- Vitals
- Infection control
- Documentation
- Ambulation
- Communication
- Reporting any changes with patient to charge nurse
- Feeding
- Bathing
- Basic housekeeping
- Dressing
Education
High school diploma or GED -
Holloway High School
Murfreesboro, TN05.2004
Skills
- Proficient in Microsoft Office
- Guest services expertise
- Service excellence
- Skilled in order fulfillment
- Effective telephone interaction
- Guest relations management
- Effective communication
- Patient data organization
- Infection prevention training
- Assessment of patient vital signs
- Proficient in computer applications
- Proficient in organizing tasks
- Fundamental mathematics
- Data intake processing
- Accurate cash transactions
- Experienced in Microsoft Word document creation
- Proficient in Microsoft Excel
- Proficient in Microsoft PowerPoint
- Comprehensive patient assistance
- Lobby operations oversight
- Electronic medical records expertise
- Clinical administrative experience
- Knowledge of medical vocabulary
- Logistics operations experience
- Manufacturing processes
- Experience in administrative functions
- Product packaging
- Proficient keyboard skills
- Adaptability and flexibility
- Team leadership
- Problem-solving
- Staff supervision
- Employee scheduling
- Staff management
- Policy enforcement
- Performance evaluation
- Task delegation
Certification
- Driver's License
- C.N.A.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Technician of the Month
Technician of the month awarded for finding numerous defected products before they went on the new vehicles.
Timeline
Assistant Manager
H&R Block
10.2024 - Current
Resident Assistant
The Villages of Murfreesboro
06.2024 - 11.2024
Technician
Yates Services, LLC
10.2023 - 04.2024
CNA - Certified Nursing Assistant
Veterans Home
07.2012 - 08.2013
High school diploma or GED -
Holloway High School
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