Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Boughan

Corning,CA

Summary

Outgoing student pursuing full-time employment. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Tasting Room Hostess

New Clairveoux Vineyard
Vina, CA
10.2021 - Current
  • Taught proper tasting techniques to interested members of the public.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Enhanced sales by promoting New Clairveoux products and assisting with creative menu selections.
  • Developed unique events and special promotions to drive sales.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Front End Clerk

Safeway
Corning, CA
09.2021 - Current
  • Accepted payments, returned change and issued receipts.
  • Kept front end areas clean and organized for professional appeal to customers.
  • Managed customer concerns and responded to questions concerning membership and stock.
  • Maintained current understanding of promotional ads and seasonal offerings.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Tasting Room Hostess

Tuscan Ridge Estate
Red Bluff, CA
03.2018 - 02.2019
  • Taught proper tasting techniques to both restaurant employees and interested members of public.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Oversaw food preparation and monitored safety protocols.
  • Purchased food and cultivated strong vendor relationships.
  • Enhanced sales by promoting Tuscan RIdge Estate products and assisting with creative menu selections.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Some College (No Degree) - English Language And Literature

Shasta College
Redding, CA

High School Diploma -

Red Bluff High School
Red Bluff, CA
06.2017

Skills

  • Sales and marketing
  • Member retention
  • Guest service
  • Wine production expertise
  • Multitasking
  • Problem resolution
  • Health Code Compliance
  • Relationship Building
  • Delegating Assignments and Tasks

Timeline

Tasting Room Hostess

New Clairveoux Vineyard
10.2021 - Current

Front End Clerk

Safeway
09.2021 - Current

Tasting Room Hostess

Tuscan Ridge Estate
03.2018 - 02.2019

Some College (No Degree) - English Language And Literature

Shasta College

High School Diploma -

Red Bluff High School

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Ashley Boughan