Ashley Bowman
Minerva,OH
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Preschool Lead Teacher
Minerva Area Christian School
08.2024 - Current
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for 3 year-old students.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
- Provided open and loving environment where children direct learning process.
- Developed strong rapport with each child individually, ensuring their emotional well-being within the preschool setting while fostering an inclusive community.
Tanning Operator
Sunkissed Tanning Salon
12.2023 - Current
- Maintained a clean and hygienic tanning salon environment, ensuring client comfort and safety.
- Provided expert advice on post-tan care routines for clients to prolong and maintain their desired tan.
- Managed cash register transactions and accurately maintained financial records for the salon.
- Assisted clients in selecting appropriate eyewear protection during sessions to prevent potential eye damage from UV exposure.
- Monitored the duration of client's tanning sessions to avoid overexposure or skin damage due to prolonged UV exposure.
- Collaborated with team members to create a welcoming atmosphere for new and returning clients alike.
Server/Golf Shop Attendant
Great Trail Golf Course
05.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Contributed to a welcoming atmosphere by maintaining a clean, organized, and visually appealing golf shop environment.
Counter Service Pizza Maker
Your Pizza Shop
12.2022 - 05.2023
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Supported overall restaurant operations through cross-training in various roles such as cashiering or kitchen support when needed.
- Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.
- Ensured food safety by following established guidelines for cooking temperatures and storage practices.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Enhanced customer satisfaction by preparing high-quality pizzas and maintaining a clean work area.
Education
Associate of Applied Science - Elementary Education
Kent State University
Salem, OH05-2026
High School Diploma -
Minerva High School
Minerva, OH05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Problem resolution
- Professional appearance
- Relationship building
- Calm demeanor
Timeline
Preschool Lead Teacher
Minerva Area Christian School
08.2024 - Current
Tanning Operator
Sunkissed Tanning Salon
12.2023 - Current
Server/Golf Shop Attendant
Great Trail Golf Course
05.2023 - 11.2024
Counter Service Pizza Maker
Your Pizza Shop
12.2022 - 05.2023
Associate of Applied Science - Elementary Education
Kent State University
High School Diploma -
Minerva High School
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