Ashley Bradshaw
Camden,Arkansas
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
6
6
years of professional experience
Work History
People Lead
Jackson Hewitt
Camden, AR
10.2023 - Current
- Conducted regular feedback sessions with the team to identify areas of improvement in processes or procedures.
- Resolved conflicts between employees in a timely manner while maintaining an amicable work environment.
- Maintained records of employee attendance, vacation requests, and leaves according to company guidelines.
- Analyzed metrics such as productivity levels and customer satisfaction ratings to evaluate overall performance of the team.
- Monitored progress of ongoing projects, providing necessary assistance when needed.
- Developed initiatives to motivate employees through recognition awards or other incentives.
- Assisted in recruiting efforts by conducting interviews and hiring new personnel.
- Ensured that all staff members followed company policies and regulations.
- Developed strategies for onboarding new employees and training existing ones.
- Evaluated job applications from potential candidates prior to extending offers of employment.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Private Elderly Caregiver
Joyce Hodgett
Buea Vista , AR
06.2023 - Current
- Assisted elderly clients with daily living activities such as bathing, dressing, grooming and toileting.
- Continually assessed safety risks within the environment of the facility where elderly individuals resided.
- Provided companionship and emotional support to elderly clients by engaging in meaningful conversations.
- Collaborated closely with family members regarding client care plans and progress updates.
- Transported elderly clients to medical appointments, errands and social events in a safe manner.
- Encouraged participation in recreational activities that promoted socialization among the elderly community members.
- Maintained detailed records of client care services provided on a daily basis.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Followed care plan and directions to administer medications.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
Travel CNA
Southern Caregiver Resource Helping Families Care For Their Adul
Magnolia, UT
01.2020 - Current
- Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
- Implemented infection control procedures when caring for multiple patients at once.
- Reported any observed changes in patient conditions to the appropriate personnel.
- Maintained records of patients' vital signs and health care information.
- Provided assistance with daily living activities such as bathing, dressing, grooming, and toileting.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted residents in preparing for activities and social programs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported non-ambulatory residents in range of motion exercises.
- Helped residents walk with or without self-help devices.
PCT /ER Admissions Clerk
OCMC
Camden, AR
02.2018 - 07.2020
- Coordinated admissions with other departments such as laboratory services, radiology.
- Provided customer service support by answering questions regarding hospital policies and procedures.
- Prepared discharge summaries for each admitted patient upon completion of treatment.
- Performed general office duties such as photocopying documents, faxing records and ordering supplies.
- Collected co-pays from patients when applicable and issued receipts accordingly.
- Answered phone calls promptly and directed inquiries to appropriate personnel or departments.
- Verified patient information, including insurance coverage and medical history.
- Trained new employees on departmental policies and procedures related to admissions processes.
- Scheduled follow up appointments for discharged patients as needed.
- Communicated with physicians, nurses, social workers, case managers. to coordinate admission process.
- Maintained confidentiality of all patient-related information as outlined by HIPAA regulations.
- Responded to requests from doctors, nurses or other staff members in a timely manner.
- Greeted incoming patients and their families in a professional manner.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Assisted with registration for new patients and updated existing patient records.
Education
High School Diploma -
Camden Fairview High School
Camden, AR05-2015
Skills
- Strategic Thinking
- Meeting Facilitation
- Mentoring
- Quality Improvement
- Team Supervision
- Coaching
- Leading Team Meetings
- Overseeing Daily Activities
- Coaching and Mentoring
- Onboarding and Orientation
- Leadership
- People Management
Timeline
People Lead
Jackson Hewitt
10.2023 - Current
Private Elderly Caregiver
Joyce Hodgett
06.2023 - Current
Travel CNA
Southern Caregiver Resource Helping Families Care For Their Adul
01.2020 - Current
PCT /ER Admissions Clerk
OCMC
02.2018 - 07.2020
High School Diploma -
Camden Fairview High School