Ashley Brightwell

Manages quality programs, policies, practices and resources. Serves as organizational leader to facilitate accreditations, survey activities, survey preparations, survey leadership and survey follow-up and completion to ensure organizational accreditation. Develops a comprehensive approach to achieve external standards for quality, safety, and reliability including data management and outcomes reporting. Aggregates data, provides reports/graphs to management, and participates in audits of departments/processes for compliance with regulatory and accreditation requirements.

• Provides consultation to customers, functional leads and monitors in interpretation of audit observations and formulation of corrective action plans
• Leads communication, networking, and knowledge transfer of accreditation and regulatory information and data outcomes across the health system
• Gathers, evaluates, organizes, manages and collates information in varying formats.
• Interprets regulatory rules or rule changes and monitored communication through corporate policies and procedures.

Functioned independently, providing the opportunity for developing standards, establishing the budget and monitoring operational performance by being accountable for the 24-hour management of the delivery of patient care. Acted as a change agent and transitional leader, inspired a shared vision and motivated the staff to provide care within the framework of a learning organization. Accountable for interviewing, hiring, training, counseling, evaluating and guiding staff and their professional growth. Consistently organized, planned, staffed, directed, and coordinated marketing patient care services. Maintained positive relationships between physicians, the community, and the hospital.

• Accumulation of data and the development of findings, conclusions and recommendations for leadership initiatives to improve the performance of the organization.
• Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

Collaborated with building Administrator to facilitate staffing, budgeting, healthcare concerns, and all related resident care while being a liaison to resident family members. Provided correspondence between providers, pharmacies, and social services to include Consultation Reports, insurance-covered medications, and community resources. Maintained all incident reports within the facility to track trends regarding safety concerns.

• Established new policies and updated existing policies to improve standard of care for patients.
• Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
• Collaborated with staff, management and external groups to coordinate patient care.
• Identified and assessed resource utilization and safety issues within the facility and collaborates with social services to direct community resources.
• Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns.

Developed systematic education plans and evaluated overall nursing staff development programs in response to patient and healthcare trends, regulatory requirements, and strategic priorities of the organization. Assessed learning styles and created educational programs and materials based on assessment of population to be educated. Utilized multiple education modalities and leveraged use of technology in order to provide the most cost effective and efficient programs. Provided ongoing feedback and gave input into annual performance evaluations. Synthesized literature and research findings to design interventions for selected problems or populations and promoted staff’s knowledge and skill in research and evidence-based processes and the application of these findings in practice.

• Supervised staff in unit educator role and participated in their annual performance review, developed and implemented Nursing Peer Review Board
• Contributed educational and clinical expertise to help optimize training courses and boost student learning.
• Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
• Strived to continuously update course strategies and content based on current trends and technological advancements in healthcare.

Completed successful training as a transplant/vascular nurse and provided critical care for patients on the intermediate care unit. Mastered time management skills in a fast-paced unit while applying crucial critical thinking skills to deliver safe and effective patient care. Developed needed skills to care for patients with vascular wounds and amputations, vascular surgery recovery, dialysis, kidney transplants and tracheostomies.

• Analyzed assessment data to determine actual or potential diagnoses, problems, and issues.
• Provided direct patient care, stabilized patients and determined next course of action.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.

Managed the oversight of all process improvement projects across 15 work centers to develop best practices and implement cost-saving strategies. Composed and drafted correspondence between naval facilities while maintaining quality assurance initiatives. Inspected aviation equipment for proper performance and provided in-depth support to departments as resident expert.

• Quality Assurance and Collateral Duty Inspector – responsible for ensuring all maintenance completed and documented correctly
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Reported on updates to project specifications and progress.