Ashley Brooks
Arlington,TN
Summary
Confident Master Certified Health Coach with knack for client relationship building and customer service. Detail-oriented team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent time management and problem-solving skills. Possesses a strong desire to educate and empower others toward better health and wellness through lifestyle choices and correct changes. Over the past 19 years as a License Massage Therapist, I have grown a thriving practice. My practice has not only been offering massage therapy but also educating with treatment. Topics such as how food effects your body to self-care techniques are always a part of my assessments and concluding comments. My extensive career as an LMT has resulted in early signs of wear and tear in my finger joints, leading to my new career path as a Master Certified Health Coach. I chose to attend Dr. Sears Wellness Institute to obtain my certification and prepare me with quality education to educate others and help them with behavior change. I am now seeking to maintain a position that offers room for new professional growth and to future my education and experience. I am looking for a position that will help me be able to continue to empower others through education, encouraging them to make positive changes and motivating them toward better health and lifestyle choices.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Licensed Massage Therapist
Mending Touch Massage Therapy
08.2018 - Current
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Streamlined appointment scheduling and record-keeping processes, enhancing overall efficiency of the practice.
- Educated clients on benefits of massage and recommended home care techniques.
- As the owner of Mending Touch Massage Therapy, established a well-built business that has thrived over the past six years.
Office Manager
Brooks Appliance Service
05.2012 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence(May, 2012 - May 2017).
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving(May 2012 - May 2017).
- Maintained accurate financial records by reconciling accounts payable / receivable transactions regularly to ensure balanced books. (Only current responsibility, husband owns company and is the only employee. Time required each week is average of 20 minutes)
Licensed Massage Therapist
Champolu Spa
05.2017 - 08.2018
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as an therapist.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Licensed Massage Therapist/Lead Licensed Massage Therapist
Chiropractic Memphis
04.2006 - 07.2011
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Contributed to positive team atmosphere by sharing knowledge and techniques with colleagues.
- Participated in continuous education to master latest techniques in massage therapy.
- Analyzed postural assessments and range of motion.
- Consistently received positive feedback from clients regarding treatment effectiveness, leading to repeat bookings and long-term relationships.
- Promoted wellness programs within the community through participation in local events, health fairs, and informational presentations.
Education
Master's Certification - Health Coach
Dr. Sears Wellness Institute
San Diego, CA 09.2023 - 09.2024
Licensed Massage Therapist - Rehabilitative Massage Therapy
C.O.R.E Massage Institue
Knoxville, TN 03.2005 - 12.2006
Skills
- Professional ethics
- Physiology Understanding
- Reflective listening
- Self-Care Practices
- Wellness Programs
- Continuing education
- Effective Communications
- Customer Consultation
- Client Relations
- Email and Phone Etiquette
- Healthcare Professional Consultations
- Sales and Marketing
Certification
- Master Certified Health Coach - Dr. Sears Wellness Institute
- Licensed Massage Therapist (LMT) - Tennessee Board of Massage Therapy.
- Certified Massage Therapist (CMT) - National Certification Board for Therapeutic Massage & Bodywork (NCBTMB).
- Sports Massage Certificate - American Massage Therapy Association (AMTA).
Timeline
Master's Certification - Health Coach
Dr. Sears Wellness Institute
09.2023 - 09.2024
Licensed Massage Therapist
Mending Touch Massage Therapy
08.2018 - Current
Licensed Massage Therapist
Champolu Spa
05.2017 - 08.2018
Office Manager
Brooks Appliance Service
05.2012 - Current
Licensed Massage Therapist/Lead Licensed Massage Therapist
Chiropractic Memphis
04.2006 - 07.2011
Licensed Massage Therapist - Rehabilitative Massage Therapy
C.O.R.E Massage Institue
03.2005 - 12.2006
- Master Certified Health Coach - Dr. Sears Wellness Institute
- Licensed Massage Therapist (LMT) - Tennessee Board of Massage Therapy.
- Certified Massage Therapist (CMT) - National Certification Board for Therapeutic Massage & Bodywork (NCBTMB).
- Sports Massage Certificate - American Massage Therapy Association (AMTA).
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