Ashley Bunch
Fort Worth,TX
Summary
Results-driven Regional Operations Manager & Event Planning Leader with a strong track record at The Springs Event Venues, known for delivering exceptional client experiences, optimizing operations, and executing high-quality events.
Overview
18
18
years of professional experience
Work History
Regional Coordination Director
The Springs Event Venue
Dallas, TX
02.2023 - Current
- Oversaw event planning and execution for diverse client needs.
- Managed coordination operations, ensuring high standards of service and hospitality.
- Collaborated with vendors to coordinate logistics and supply chain management.
- Maintained relationships with clients to ensure satisfaction and repeat business.
- Coordinated service sales and service functions to enhance efficiency and deliver optimum customer service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented successful business strategies to increase revenue and target new markets.
Catering & Events Director
Ranchland Hills Golf Club
Midland, TX
09.2021 - 01.2023
- Secured unprecedented levels of new business and maintained repeat customers for catering service provider via sales calls, networking, advertising and social media.
- Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
- Grew business through outside catering sales, executed food deliveries to perfection.
- Reviewed operational records and reports to project sales and determine profitability.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Maximized profit through contract negotiation with vendors and venues.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Filled in for absent workers by performing wide variety of food service work.
- Interacted with guests to obtain feedback on product quality and service levels.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Listened to negative and positive feedback from guests to improve customer service quality.
Assistant General Manager & Kitchen Manager
Grub Burger Bar
Midland, TX
05.2020 - 09.2021
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Motivated and led team members to work together to achieve targets.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
Service Manager
Texas Roadhouse
Pflugerville, TX
08.2008 - 06.2019
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Delegated work to staff, setting priorities and goals.
- Monitored employee performance through key metrics analysis.
- Motivated and supported employees to maintain low turnover.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Owner & Lead Coordinator
A Bunch of Weddings
Austin, TX
10.2014 - 12.2018
- Developed business from ground up and prepared records and operations.
- Kept records for production, inventory, income and expenses.
- Led startup and creation of operational procedures and workflow planning.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Managed sales presentations to promote service and brand benefits.
Education
Bachelor of Arts - Business Administration
Angelo State University
San Angelo, TXSkills
- Customer Service
- Verbal and Written Communication
- Relationship Building
- Decision Making
- Quality Assessment
- Coaching and Mentoring
- Problem Solving
- Inventory Monitoring
- Attention to Detail
- Problem Anticipation and Resolution
- Training Management
- Customer Service Management
- Operations Oversight
References
Lorena Burns
Owner of LB Photography
Frisco, TX
469.996.7322
Jeremy Langdale
General Manager/Head Pro
Ranchland Hills Golf Club
432.978.3131
Susan Pruitt
Recruiting Acquisition-TSE
Georgetown, TX
512.569.4363
Additional Information
- Wedding Wire Couple Choice Award 2014-2018
- The Knot Best of Award 2015-2018
- The Knot Hall of Fame 2018
Timeline
Regional Coordination Director
The Springs Event Venue
02.2023 - Current
Catering & Events Director
Ranchland Hills Golf Club
09.2021 - 01.2023
Assistant General Manager & Kitchen Manager
Grub Burger Bar
05.2020 - 09.2021
Owner & Lead Coordinator
A Bunch of Weddings
10.2014 - 12.2018
Service Manager
Texas Roadhouse
08.2008 - 06.2019
Bachelor of Arts - Business Administration
Angelo State University