Ashley Burdine
Highland Heights,KY
Summary
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment. Experienced with warehouse operations, including loading and unloading goods. Utilizes skills in equipment handling to streamline processes and ensure safety. Knowledge of inventory management and workplace safety standards, enhancing overall efficiency and reliability.
Overview
13
13
years of professional experience
Work History
Trainer
Fedex Corporation
04.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Material Operations Clerk
Atlas Air
02.2022 - 04.2023
- Safe handling and processing of aircraft material as required by company and following all FAA regulations and airport protocols
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Facilitated smooth communication between departments by acting as a liaison, sharing relevant information and updates as necessary.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Independent Contractor
DoorDash
01.2021 - 02.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Machine Assistant
Pollard Banknote Limited
10.2019 - 05.2020
- Assisted in reducing machine downtime by performing routine maintenance tasks and identifying potential issues.
- Increased production efficiency by maintaining and troubleshooting machine equipment on a regular basis.
- Contributed to a safer work environment by following safety protocols and reporting any hazards or concerns.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Mixed and poured paint and color mixtures into reservoirs.
Team Lead
DHL EXPRESS CVG HUB
10.2017 - 03.2019
- Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
- Increased employee retention by fostering a positive work environment and recognizing outstanding performance.
- Maintained team and operational compliance with all safety regulations.
- Managed a team of ramp agents, ensuring proper allocation of tasks and coordination during peak hours.
- Streamlined reporting procedures to provide accurate data on key metrics such as load times, delays, staffing levels, and equipment status.
- Ensured compliance with all federal, state, and local regulations regarding air cargo handling and transportation.
- Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
Lead Trainer / Manager helper
FedEx Ground
08.2013 - 10.2017
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training for up to 20 employees.
- Teamed with up to 10 managers to brainstorm ways to enhance and improve training effectiveness.
- Evaluated trainee progress through assessments and feedback surveys, refining course content as needed for maximum effectiveness.
- Mentored junior trainers in effective teaching methodologies, contributing to their professional development and growth within the organization.
- Selected training aids, demonstration models, computer tutorials and reference works to use in classroom.
Warehouse Associate
Gap Factory
05.2012 - 05.2013
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Associates/ Bachelor's - Pre-vet, Business Management
Western Kentucky University
Bowling Green, KY05.2012
High school diploma -
Conner High School
Hebron, KY05.2011
Skills
- Forklift (2 years)
- Ramp service
- Flight scheduling coordination
- Aviation regulations
- Planning and coordination
- Group and individual instruction
- Cargo loading coordination
- Loading and unloading
- Warehouse Operations
- Interpreting technical documentation
- FAA compliance
- Quality Control
- Multitasking
- Commercial press operation
- Tool changing
- Roller setting
- Computer and Microsoft Office Skills
Timeline
Trainer
Fedex Corporation
04.2023 - Current
Material Operations Clerk
Atlas Air
02.2022 - 04.2023
Independent Contractor
DoorDash
01.2021 - 02.2022
Machine Assistant
Pollard Banknote Limited
10.2019 - 05.2020
Team Lead
DHL EXPRESS CVG HUB
10.2017 - 03.2019
Lead Trainer / Manager helper
FedEx Ground
08.2013 - 10.2017
Warehouse Associate
Gap Factory
05.2012 - 05.2013
Associates/ Bachelor's - Pre-vet, Business Management
Western Kentucky University
High school diploma -
Conner High School
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