Ashley Bustamante
Summary
Level-headed Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/ Waitress
El Toro Mexican Restaurant
05.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Medical Assistant Intern
MEHOP-Bay City Family Medicine & Behavioral Health
09.2023 - 10.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
President
Sigma Lambda Gamma National Sorority, SFASU
08.2022 - 12.2022
- Oversaw all chapter operations in organization with 140 plus members.
- Supervised and delegated responsibilities.
- Served as spokeswoman and representative to University staff, Alumnae and other Fraternity/Sorority officers.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cashier
Buc-ee's
01.2018 - 04.2021
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Train new cashiers.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Biology
Stephen F. Austin State University
Nacogdoches, TX12.2022
Skills
- Ability to adjust, gain knowledge of, and understand new instructions and procedures quickly
- Capable of maintaining structure during stressful times and ability to work closely with team or as individual
- Ability to adapt to changing assignments, multiple task, and meet strict deadlines while maintaining professional demeanor
- Exceptional listener and communicator
- Fluent in both English and Spanish languages and can effectively convey information verbally and in writing
- Performed Phlebotomy
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support
Timeline
Medical Assistant Intern
MEHOP-Bay City Family Medicine & Behavioral Health
09.2023 - 10.2023
Bartender/ Waitress
El Toro Mexican Restaurant
05.2023 - Current
President
Sigma Lambda Gamma National Sorority, SFASU
08.2022 - 12.2022
Cashier
Buc-ee's
01.2018 - 04.2021
Bachelor of Science - Biology
Stephen F. Austin State University
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support
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