Ashley Bustillo
Silver Spring,MD
Summary
Proactive and empathetic, with a strong background in hospitality service at Riderwood by Erickson Senior Living. Excelled in creating a welcoming environment for residents, demonstrating leadership by training associates, and enhancing dining experiences with exceptional customer service and sanitation practices. Skilled in adaptability and interactive communication, significantly contributing to team cohesion and resident satisfaction.
Overview
1
1
year of professional experience
Work History
Dinning Associate
Riderwood by Erickson Senior Living
10.2023 - 09.2024
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
- Maintained organization in the dinning area, ensuring a safe and hygienic environment for residents and staff
- Creating a welcoming environment for over 35+ residents daily with daily task, communicating and by understanding their needs and wants
- Providing hospitality and assistants to CNA's, RN's, also to the residents and their families
- Provided friendly and compassionate service to residents, enhancing their dining experience and addressing any concerns or special requests promptly and professionally
- Gained experience interacting with elderly residents, demonstrating patience, empathy and effective communication skills
Education
Sonography
Montgomery College
Takoma Park, MDIntegrated Health NHA Certified
Laurel09.2024
Diploma -
High Point High School
Beltsville, MD05.2023
Skills
- Customer service
- Strong work ethic
- Reliability
- Sanitation practices
- Food allergy awareness
- Interactive communication skills
- Leadership
- Hospitality service expertise
- Time management
- Problem-solving
- Multitasking
- Adaptability
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dinning Associate
Riderwood by Erickson Senior Living
10.2023 - 09.2024
Sonography
Montgomery College
Integrated Health NHA Certified
Diploma -
High Point High School
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