Ashley Cade
Hartwell,GA
Summary
Dynamic professional with a proven track record. Excelling in customer service and administrative support. Adept at multitasking and maintaining attention to detail, I effectively manage patient interactions and streamline office operations, ensuring a positive experience while upholding high-quality standards. Committed to fostering teamwork and adaptability in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Substitute Teacher, K-12
Education Management and Staffing Solutions(ESS)
Hartwell, GA
09.2019 - Current
- Maintained rules of conduct that encouraged self-discipline and responsibility.
- Provided classroom instruction outlined in teacher's lesson plans.
- Prepared objectives and outlines for courses of study.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
Receptionist Clerk
H&R Block
Hartwell, GA
01.2017 - Current
- Assisted visitors through greeting, welcoming, and directing to appropriate personnel.
- Scheduled and confirmed appointments.
- Arranged and validated appointments and meetings for management team.
- Managed and routed incoming calls utilizing multi-line telephone system.
- Gathered and structured requested documentation.
- Processed payments and updated accounts to reflect balance changes.
- Provided administrative support to team members through document organization, schedule rearrangement, and communication facilitation
- Managed office inventory by replenishing supplies and processing purchase orders.
Quality Assurance Inspector
Brakebush Brothers
Hartwell, Georgia
07.2023 - 09.2025
- Inspected products for defects and compliance with quality standards.
- Documented inspection results and maintained accurate quality records.
- Reviewed supplier materials for compliance with company quality specifications.
- Documented non-conforming items found during inspections according to established guidelines.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Production Worker
Nestle Purina
Hartwell, Georgia
01.2020 - 05.2022
- Inspected finished products for quality and compliance with company standards.
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Produced quality products by palletizing, packaging and assembling finished items.
- Optimized arrangement of product components on work tables to ensure maximum efficiency
- Maintained cleanliness and organization of production area regularly.
Administrative Assistant
Matthews International
Elberton, GA
06.2017 - 08.2019
- Directed customer communication to appropriate department personnel.
- Maintained accurate department and customer records.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Inventoried and ordered supplies for office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Provided secretarial and office management support while building cooperative working relationships.
Medical Front Office Receptionist
Aspen Dental
Anderson, SC
11.2015 - 06.2019
- Greeted each patient pleasantly and offered a desk sheet for easy sign-in and checked patients in and out for appointments and collected co-payments.
- Set up appointments for physician visits and procedures using calendar software.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Carried out daily tasks by professionally communicating with doctors, staff, and dental assistants.
Sales Associate
Belk Department Store
Hartwell, GA
10.2014 - 01.2015
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Collected payments and provided accurate change.
Education
High School Diploma -
Hart County High School
Hartwell, GA05-2014
Associate of Science - Medical Assisting
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Multitasking and organization
- Interpersonal communication
- Time management
- Attention to detail
- Customer service
- Professionalism
- Quality focus
- Patience
- Leadership
- Adaptability
- Safety
- Positive attitude
Affiliations
Summer Camp YMCA Leader
- Teach Skills
- Devotions
- Character Development
Accomplishments
- Was awarded for consistently maintaining high customer satisfaction ratings.
Timeline
Quality Assurance Inspector
Brakebush Brothers
07.2023 - 09.2025
Production Worker
Nestle Purina
01.2020 - 05.2022
Substitute Teacher, K-12
Education Management and Staffing Solutions(ESS)
09.2019 - Current
Administrative Assistant
Matthews International
06.2017 - 08.2019
Receptionist Clerk
H&R Block
01.2017 - Current
Medical Front Office Receptionist
Aspen Dental
11.2015 - 06.2019
Sales Associate
Belk Department Store
10.2014 - 01.2015
High School Diploma -
Hart County High School
Associate of Science - Medical Assisting
Ultimate Medical Academy - Clearwater