Ashley Calcote
San Marcos,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Walmart Supercenter
03.2019 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- I reinforce what teamwork should look like and ensure team leads support that vision
- Responsible for ensuring compliance on the frontend, with a federal, state, and local regulations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Online Sales Manager
Altex Computer And Electronics
01.2017 - 07.2018
- Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Diagnosed and resolved technical challenges for customers to facilitate online order process.
- Responded to internet inquiries and phone calls in timely matter.
- Updated company website with deals and product packages.
- Located merchandise across various stores to address customer needs.
- Increased sales and customer satisfaction through personalized servicing.
Front End Lead
Beefys Backyard
03.2015 - 08.2017
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Mentored new team members on sales software system operation.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Canyon Lake High School
Canyon, TX05.2013
Skills
- Contract Management
- Directing Team Members
- Operational Excellence
- Sales Reporting
- Retail Knowledge
- Coaching and Mentoring
- Delegating Assignments
- Team Recruiting and Onboarding
- Profit Target Achievement
- Effective Selling Strategies
- Sales Expertise
- Talent Pipelining
Timeline
Assistant Manager
Walmart Supercenter
03.2019 - 04.2023
Online Sales Manager
Altex Computer And Electronics
01.2017 - 07.2018
Front End Lead
Beefys Backyard
03.2015 - 08.2017
High School Diploma -
Canyon Lake High School