ASHLEY CALLOWAY
Elkton,MD
Summary
Experienced in production and warehouse operations. Skilled in working on production lines and performing tasks in cleaning rooms or warehouses. Extensive knowledge of packing and assembling. Demonstrates strong initiative, effective communication skills, and the ability to collaborate with a team or work independently. Highly attentive to detail and proficient at following directions. Experienced in customer service with computer literacy and moderate typing skills. Capable of excelling in a multitasking environment. Willing to relocate anywhere and authorized to work in the US for any employer.
Overview
20
20
years of professional experience
Work History
Payment Processing Specialist
Deluxe Corporation
11.2021 - Current
- Conducted regular audits of payment records to identify potential issues early on, preventing costly mistakes or delays.
- Optimized cash flow management strategies through diligent monitoring of outstanding invoices and prompt follow-up on overdue accounts.
- Executed manual payment scanning via remittance processing machine.
- Liaised with external partners such as banks, payment gateways, and credit card companies to ensure seamless transaction processing for clients.
- Implemented fraud prevention measures by rigorously screening transactions for suspicious activity or inconsistencies.
- Monitored changes in industry standards to maintain compliance and reduce risks.
- Streamlined payment processing procedures by implementing new software solutions to increase efficiency and accuracy.
- Reduced errors in payment processing by maintaining an organized system for tracking invoices, payments, and account balances.
- Collaborated with internal departments to resolve payment discrepancies, contributing to improved client relationships.
- Nurtured a detail-oriented work environment by consistently adhering to company policies and procedures related to payment processing.
- Trained new employees on best practices in payment processing, fostering a culture of continuous improvement within the team.
- Prioritized tasks efficiently while working under tight deadlines to consistently meet or exceed daily transaction quota.
- Ensured consistent tracking of daily productivity metrics.
Expeditor/ Team Leader
Serta AW Industries
04.2008 - 07.2021
- Ensured efficient mattress buildup by managing materials and inventory tags.
- Prepare department for daily production, assist with labeling, sewing, and operate CTL, sewing, and double head surge machines.
- Implemented housekeeping practices to ensure a hazard-free environment.
- Facilitated yearly audits and routine inspections.
- Acted as shop steward representing labor union interests.
- Spearheaded efforts to optimize workflow.
- Supported oversight of multiple departments.
- Functioned in role of quality auditor.
Utility Worker
Terumo Medical Corporation
08.2018 - 04.2021
- Performs manual and/or repetitive job duties in support of to follow requirements of applicable national and international regulations.
- Adhered to safety protocols during task execution.
- Handles packaging, inspection, weighing, and transportation of product parts.
- Kept work area tidy within specialized cleaning room setting.
- Participates in project performance team meetings on behalf of the job unit in order to provide ideas, methods, or processes for unit/company performance improvement.
- Ensured compliance with document and data control as part of TMC Quality System.
- Completed supplementary responsibilities to support team objectives.
Order Assembler/ Toy runner
E-toys
10.2006 - 12.2007
- Assembled orders based on customer specifications.
- Reassigned defective toys to appropriate production channels.
- Prepared shipments for dispatch.
- Prepared necessary components to streamline manufacturing workflows.
- Documented daily production metrics efficiently.
- Implemented housekeeping practices to enhance safety conditions.
Sorter/Line Assistant
Essel Propack/Ameristaff
03.2007 - 08.2007
- Examined products for defects and repacked for shipping.
- Facilitated efficient workflow in production and packaging processes.
- Designed and set up product showcases.
- Organized orders onto pallets for shipment.
- Operated pallet jacks to transport pallets to designated inspection zones.
- Ensured accuracy and quality of orders through detailed examination before shipment.
General Laborer
Ameristaff
08.2005 - 05.2006
- Packed and assembled products in a team-oriented environment.
- Constructed pallets.
- Ensured timely loading of pallets with items from production lines.
- Applied shipment tags to pallets for correct identification.
- Implemented housekeeping protocols to maintain safety.
- Recorded daily production data with precision.
Education
BA - Business Administration
Strayer University-District of Columbia
Suitland, MD09.2020
Bachelors - Criminal Justice
Argosy University
Arlington, VA01.2015
High School Diploma -
George Washington High School
Danville, VA06.2005
Skills
- Inventory
- Cash Handling
- Training
- Microsoft Office
- Excel
- Inventory Control
- Microsoft Word
- Customer Service
- Microsoft Powerpoint
- Payment systems
- Data inputting
- Payment posting
- Problem-solving
- Attention to detail
- Multitasking
- Handling confidential materials
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Safety compliance
- Machine setup
- Production procedures
- Quality assurance
- Hand-eye coordination
- Materials handling
- Quality control processing
- Operational documentation
- Punctual and reliable
- Worksite safety
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Payment Processing Specialist
Deluxe Corporation
11.2021 - Current
Utility Worker
Terumo Medical Corporation
08.2018 - 04.2021
Expeditor/ Team Leader
Serta AW Industries
04.2008 - 07.2021
Sorter/Line Assistant
Essel Propack/Ameristaff
03.2007 - 08.2007
Order Assembler/ Toy runner
E-toys
10.2006 - 12.2007
General Laborer
Ameristaff
08.2005 - 05.2006
BA - Business Administration
Strayer University-District of Columbia
Bachelors - Criminal Justice
Argosy University
High School Diploma -
George Washington High School
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