ASHLEY CAMACHO
Los Angeles,CA
Summary
Dynamic professional with extensive experience as a Program Site Director, administration coordinator skilled in Applied Behavioral Analysis and conflict resolution. Proven track record in training and developing staff, enhancing productivity, and fostering collaboration to achieve academic success for children. Bilingual in Spanish, committed to delivering exceptional support and guidance. Quality-driven enabling consistent growth by applying remarkable leadership and decision-making skills to diverse operational issues. Proactive and hands-on leader adept at facilitating communication and planning improvements. Prepared to utilize experience and skills to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Site Director
SPARK
Alhambra, California
08.2022 - Current
- Assisted in training of staff, parents and students in specialized instructional strategies
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Supervised children from the ages 2-12 years old in classroom setting and during outside recess
- Collaborated with parents and teachers to help children meet their individualized academic and reading goals
- Enriched after school environment to establish safe space and academic success
- Resolved conflicts between personnel in a timely manner while maintaining professional demeanor.
- Reviewed employee performance evaluations regularly to ensure equitable treatment among staff members.
- Managed relationships with vendors, contractors, and other external stakeholders.
- Created detailed reports for senior management outlining progress on key initiatives.
- Provided guidance, direction, and support to ensure completion of projects on time and within budget.
- Monitored daily activities of site personnel to ensure quality assurance standards were met.
- Implemented new procedures for streamlining processes and increasing productivity.
Behavioral Therapist/ New Hire Trainer
Maxim Health Care
Los Angeles, California
02.2022 - Current
- Applied behavioral analysis techniques to reduce behavioral concerns in clients
- Implemented antecedent, replacement behavior and consequence manipulations
- Accurately record treatment data
- Addressed problematic behaviors in accordance with Positive Behavior Support techniques
- Assisted with training new hires to aid in the readiness of new employees by creating a positive job shadowing experience
- Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information
- Supported clients from the ages 2-16
- Actively implemented DRO, DRA, DRI, NCR on the clients BIP
- Collaborated with other trainers to develop innovative approaches to teaching topics relevant to their field.
- Provided feedback on the effectiveness of training courses.
- Developed and implemented comprehensive training programs for new employees.
- Assessed skills gaps among employees and identified appropriate methods for addressing those gaps through targeted instruction.
- Assisted in developing strategies to enhance employee knowledge retention.
- Developed and implemented new hire training plans for employees.
- Mentored and coached newly hired employees in their roles and responsibilities.
- Monitored progress of each individual trainee during the onboarding period to ensure they are meeting expectations.
- Demonstrated the use of computer systems, software applications, and other technology tools used by new hires.
Administrative Coordinator
Center for Autism and Related Disorders, Inc
Los Angeles, California
09.2019 - 03.2022
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters
- Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols
- Maintained and completed required documentation and reports to comply with clinical programming
- Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information
- Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders
- Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform
- Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
- Assessed and evaluated client needs to deliver appropriate level of care in treatment continuum
- Organized social activities to help patients apply new skills in public settings
- Attended insightful in-service training, workshops, seminars and other learning experiences to develop and maintain professional and clinical skills
- Obtained authorization for services from utilization review organization and monitored status of authorizations to track approval or complete re-authorization requests
- Applied behavioral analysis techniques to reduce behavioral concerns in clients
- Collected data to identify and treat behaviors of concern for individuals diagnosed with autism spectrum disorders
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Implemented antecedent, replacement behavior and consequence manipulations
- Provided in school, home, community and center based therapy
- Worked with children on the autism spectrum ranging from the ages of 2 to 17
- Trained new hires
- Created schedules or clients and therapist
- Resolved scheduling and insurance authorization issues
- Assisted in training of staff, parents and students in specialized instructional strategies and techniques used in behavior intervention
- Utilized frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention
- Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals
- Counseled children and families to help solve conflicts and problems in learning and adjustment
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
- Provided support in resolving scheduling conflicts between employees.
- Organized training sessions on proper scheduling techniques for new hires.
- Reviewed invoices for accuracy before submitting them for payment approval.
- Created expense reports using company software applications.
- Answered phones and routed calls to appropriate personnel.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Proofread correspondence before sending out on behalf of the executive team.
- Responded to customer inquiries via phone or email in a professional manner.
- Assisted in the preparation of presentations, reports and other documents as needed.
- Assisted with onboarding of new employees by providing information packets and training materials.
Ambulance Dispatcher
Call The Car
Pasadena, CA
03.2019 - 08.2019
- Handled emergency phone calls calmly and obtained pertinent information with composed approach
- Created medical transportation reservations for medical insurance companies like LA Care, Alliance Health Care, Blue Shield, and Monarch
- Handled majority of cases that required a Spanish speaker
- Made arrangements for members that need a gurney level of service or above
- I have learned a lot of medical terminology and software while my time
- Responded professionally to telephone calls
- Handled emergency phone calls calmly and obtained pertinent information with composed approach
- Used radio, telephone and computer system to update first responders with new information
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system
- Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors
- Managed average of 200 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Improved operations by working with team members and customers to find workable solutions
Education
High School Diploma -
Los Angeles
Los Angeles07.2017
Some College (No Degree) - Child Development
Pasadena City College
Pasadena, CASkills
- Behavioral Support Plans
- Tracking client progress
- Clinical Documentation
- Group therapy coordination
- One-on-one support
- Computer skills
- Training & Development
- Reliable and trustworthy
- Critical thinking
- Data management
- Working collaboratively
- Time management
- Decision-making
- Microsoft Office
- Active listening
- Conflict Resolution
- Leadership
- Behavioral Support Plans
- Tracking client progress
- Clinical Documentation
- Group therapy coordination
- One-on-one support
- Computer skills
- Training & Development
- Reliable and trustworthy
- Critical thinking
- Data management
- Working collaboratively
- Time management
- Decision-making
- Microsoft Office
- Active listening
- Conflict Resolution
- Leadership
Languages
Fluent in both English and Spanish
Certification
- CPR certification
- Crisis Prevention Intervention Certified
- Board Certified behavioral Therapist
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Program Site Director
SPARK
08.2022 - Current
Behavioral Therapist/ New Hire Trainer
Maxim Health Care
02.2022 - Current
Administrative Coordinator
Center for Autism and Related Disorders, Inc
09.2019 - 03.2022
Ambulance Dispatcher
Call The Car
03.2019 - 08.2019
High School Diploma -
Los Angeles
Some College (No Degree) - Child Development
Pasadena City College