ASHLEY CAMACHO
Blue Island,IL
Summary
Self-motivated retail management professional with a strong track record in driving sales growth and enhancing team performance. Proven ability to train and motivate staff while fostering strong customer relationships and ensuring operational efficiency.
Overview
8
8
years of professional experience
Work History
Key Holder/Pawnbroker
Cash America
Harvey, Illinois
03.2025 - Current
- Appraised items, including jewelry, firearms and to determine product value and authenticity.
- Assisted customers in understanding pawn agreements and payment options.
- Managed store finances, ensuring accurate cash handling, timely deposits, and detailed record keeping of daily sales activities.
- Ensured compliance with company policies and security protocols during transactions.
- Trained and supervised staff on daily procedures, enhancing customer service standards and operational efficiency.
- Resolved customer inquiries and complaints, contributing to high customer satisfaction levels and repeat business.
Wellness Advisor
Sunnyside
Chicago, IL
01.2022 - 11.2023
- Developed strong relationships with customers to enhance service experience.
- Assisted with training new employees on company policies and procedures related to selling cannabis products.
- Assisted with stocking shelves with new product arrivals and restocking existing items.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Selling Supervisor
Victoria Secret & Co
Chicago, IL
05.2018 - 12.2021
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
- Coached employees on sales strategies, communication techniques, ethical practices, and customer service to enhance overall team effectiveness.
- Recruited, hired, and trained over 20+ new team members in two week time frame.
- Provided excellent customer service by utilizing my in-depth knowledge of the Product and Service.
- Oversaw store opening and closing procedures, ensuring accurate preparation of nightly bank drops and adherence to operational protocols.
Education
High school or equivalent -
Bradley Bourbonnais Community Highschool
Bradley, IL05-2014
Skills
- Loan origination
- Problem solving
- Effective communication
- Team leadership
- Inventory management
- Negotiation techniques
- Excellent time management
- Consumer lending
- Team building
- Conflict resolution
- Attention to detail
- Customer relationship building
Languages
Spanish
Professional
Timeline
Key Holder/Pawnbroker
Cash America
03.2025 - Current
Wellness Advisor
Sunnyside
01.2022 - 11.2023
Selling Supervisor
Victoria Secret & Co
05.2018 - 12.2021
High school or equivalent -
Bradley Bourbonnais Community Highschool