Ashley Cameron
Raleigh,US
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Revenue Administrative Officer- Offer in Compromise
North Carolina Department of Revenue
Raleigh, US
09.2021 - Current
- Strong and diverse management background, including 14 years of management experience and 8 years of managing supervisors and middle managers.
- Possesses extensive understanding of collection practices, case management, and processes along with the capability to assess the financial aspects of cases for ultimate resolution.
- Applied expertise in interpreting statutes to develop and deliver effective policies, procedures, and employee training.
- Experienced in management principles and practices with a strong working knowledge of relational database systems in both mainframe and web environments.
- Demonstrated ability to analyze and resolve complex issues while adhering to laws, interpretations, and regulations.
- Exhibited proficiency in auditing and accounting principles, involving adjustments on account and liability assessment.
- Consistently communicated with clarity and proficiency through both written and spoken mediums.
- Achieved remarkable success in collaborating harmoniously with various stakeholders, highlighting exemplary communication skills.
- The ability to convey clearly and concisely technical and non-technical issues both in written and spoken communication
- Strong organizational and planning skills, with the ability to multitask and prioritize responsibilities
- Consistently achieved deadlines and goals.
- Demonstrates excellent ability to work autonomously as well as in a group
- Achieved certification as a graduate of the Certified Public Managers Program
- Utilized robust analytical capabilities to assess, strategize, oversee, and refine operations in diverse workflows and processing platforms. Maintained consistency and adequacy for optimal organizational performance.
- Applied and interpreted various administrative policies and procedures with sound judgment and discretion.
- Proven track record of delivering results through strategic planning and decision-making skills.
- Skilled in the application of business and accounting principles
- Driven by a strong desire to learn and excel in various concepts, processing platforms, and related workflow.
Program Manager- Rotational Development Program
North Carolina Department of Revenue
Raleigh, NC, NC
04.2017 - 09.2021
- Experience in management principles and practices. Strong working knowledge and experience with relational database systems both in a mainframe and web environment.
- Ability to analyze highly complex collection problems, determine the proper application of the revenue laws, interpretations, and regulations, evaluate alternative solutions.
- Proven ability to independently make recommendations of taxpayer’s ability to pay, calculate the reasonable collection potential and adhere to all NC General Statutes.
- Comprehensive knowledge of auditing and accounting principles, including but not limited to making adjustments on account and determining liability.
- Possess exceptional written and verbal communication skills with extensive experience communicating.
- Ability to exercise sound judgment and discretion in applying, interpreting, and implementing Divisional and Departmental policies and procedures in solving routine and non-routine problems.
- Attention to detail with strong interpersonal skills and excellent customer service skills. The ability to convey clearly and concisely technical and non-technical issues both in written and spoken communication.
- Strong organizational and planning skills, with the ability to multitask and prioritize responsibilities.
- Strong analytical skill's required to plan, organize, direct, and revise operations within various workflows and processing platforms to determine if adequate and consistent for the overall health of the organization.
- Demonstrated ability to deliver results through effective planning and decision making. Background in business and accounting principles. Highly motivated, interest in learning new concepts, processing platforms, and related workflow
Administrative Officer II
North Carolina Department of Revenue
Raleigh, NC
04.2013 - 04.2017
- Proven ability to hire, train, motivate, lead, direct, coach, and monitor groups. Thorough knowledge of adult education theories and the application of these in both principal and practice.
- Ability to collect data, assess needs and to provide alternatives to management and the individual employee.
- Excellent written and verbal communication skills, with the ability to speak to large groups effectively.
- Ability to identify resources and to manage the utilization of the most cost effective and efficient application Demonstrated ability to deliver results through effective planning and decision making.
- Experience writing procedures, trainings, and performance reports. Background in business and accounting principles. Strong organizational and planning skills, with the ability to multitask and prioritize responsibilities. Ensuring deadlines and goals are met.
- Background in high-level decision making, action plans, and delegation as needed for success, accepting all responsibility for such actions. Proven ability to anticipate and react quickly to potential or developing problems.
- Ability to understand, lead, and motivate teams and employees from all backgrounds in implementing and applying all standards and procedures. Strong analytical skills required to plan, organize, direct, and revise operations within various various workflows and processing platforms to determine if adequate and consistent for the overall health of the organization.
- Strong technical PC skills and proficient in Microsoft Office.
- Review the implementation and efficiency of quality and inspection systems. Plan, conduct and monitor testing and inspection of returns and other documents to ensure quality and efficiency.
- Ability to administer and document internal audits. Evaluate audit findings and implement appropriate corrective actions.
- Ability to troubleshoot system and workflow issues managing incidents and guiding workgroups to resolution and lessons learned evaluations.
- Assure ongoing compliance with quality and industry regulatory requirements. Highly motivated interest in learning new concepts, processing platforms, and related workflows.
Senior Director of Youth Services
YMCA of Marion and Polk Counties
Salem , OR
06.2010 - 04.2013
- Recruit, develop, supervise, assign, and manage the Program Directors of the Marion & Polk County area YMCA. Ensuring that Program Directors are hiring the best possible part-time/full-time staff and are following all HR best practices.
- Extensive knowledge and ability to interpret state laws, regulations, and requirements. Strong ability to interpret financial statements; business transactions; maintain; balance & review large income budgets; accounting; purchasing; and personnel management.
- Develop the annual multi-million dollar budget for the various program departments. Monitor and approve monthly spending and progress of the budget. Develop, introduce, and grow innovative youth programs to meet emerging and evolving interests and needs of members and youth in the service area. Ensure that all the equipment in each program department is well maintained and the facilities maintained and meet all state safety requirement standards.
- Maintain constant focus on the organization's cause as a charitable organization, continually engendering in staff a strong commitment to the Y's philanthropic goals and active participation in its recruiting volunteers and serving as a campaigner. D
- emonstrate and develop in staff a skill set, constant awareness and empathy for meeting member needs. Assure staff training and skills are current and ongoing in how to best meet the member program needs and advance member engagement in the Y.
- Serve as a champion for child-protection and the Marion/Polk County Y's role in the prevention of child abuse. Supervise the development of annual budget for the program departments.
- Actively cultivate and partner with volunteers, parents, and others across the organization to assure that youth programs, classes, and services meet and exceed member expectation. Provide support to team parent organizations and ensure parent organizations meet the guidelines of the Marion/Polk YMCA.
- Actively participate in leadership forums and projects, including Family Management Committee and other volunteer groups, and the Family Center Team Leaders, Supervisors, and other staff groups.
- Review programs enrollment and targets as they relate to the overall goals as well as specific goals such as new program expansion or serving new populations.
- Interpret and communicate the Y's youth development programs and objective to the management team, board members, and the community through personal contact and other means as appropriate.
- Develop collaborations with community groups, municipalities, and school districts to reach the Association's youth development goals.
Education
Other -
Walden University
Bachelor's -
Western Oregon University
No Degree -
Chemeketa Community College
Skills
- Management principals and practices
- Customer service
- Training development and implementation
- Strong analytical skills
- Information Verification
- Evidence collection
- Report Writing
- Reporting and documentation
- Experience with relational database systems
- Asset Protection
- Attention to detail
- Troubleshoot system and workflow issues
- Ability to deliver results through effective planning and decision making
- Strong technical PC skills
- Social media advertising skills
- Search and seizure
- Work Coordination
- Rule Enforcement
- Strategic Planning
- Budgeting and finance
- Report Preparation
- Innovation and Creativity
- Community Relations
Certification
- Certified Public Managers Program, 10/2021, No Expiration, State of North Carolina Office of State Human Resources
- YMCA Diabetes Prevention Program Facilitator, 02/2012, No Expiration, 12ORHW185BY001, Heather Hodge of the Y of the USA
- Salsa Sabor Y Salud Facilitator Instructor, 05/2011, No Expiration, 11TXHW442IY001, Engelbert Ruiz of the Y of the USA
- Listen First Institute Facilitator, 11/2010, No Expiration, 10WALC240BR001, Melissa Pulliam of the Y of the USA
- Living Well, Living Healthy Trainer, 08/2010, No Expiration, Lavinia Goto and Cynthia Swanson - Stanford University
Additional Information
Highly motivated individual with proven initiative for negotiation and managerial skills; thus, providing innovative solutions to tasks, processes and changing technologies. Strong and diverse management background, with 14 years management experience. Background in staff development and growth. Ability to analyze complex tax problems; determine the proper application of tax laws, interpretations, and regulations; and exercise sound judgment and discretion in formulating, applying, and interpreting policies and procedures. Demonstrated ability to deliver results through effective planning and decision making. The ability to convey clearly and concisely technical and non-technical issues both in written and spoken communication and possess effective interpersonal skills. Strong ability to interpret financial statements; business transactions; maintain, balance & review large income budgets; accounting; purchasing; and personnel management.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between two evils, I generally like to pick the one I never tried before.
Mae West
Timeline
Revenue Administrative Officer- Offer in Compromise
North Carolina Department of Revenue
09.2021 - Current
Program Manager- Rotational Development Program
North Carolina Department of Revenue
04.2017 - 09.2021
Administrative Officer II
North Carolina Department of Revenue
04.2013 - 04.2017
Senior Director of Youth Services
YMCA of Marion and Polk Counties
06.2010 - 04.2013
Other -
Walden University
Bachelor's -
Western Oregon University
No Degree -
Chemeketa Community College
- Certified Public Managers Program, 10/2021, No Expiration, State of North Carolina Office of State Human Resources
- YMCA Diabetes Prevention Program Facilitator, 02/2012, No Expiration, 12ORHW185BY001, Heather Hodge of the Y of the USA
- Salsa Sabor Y Salud Facilitator Instructor, 05/2011, No Expiration, 11TXHW442IY001, Engelbert Ruiz of the Y of the USA
- Listen First Institute Facilitator, 11/2010, No Expiration, 10WALC240BR001, Melissa Pulliam of the Y of the USA
- Living Well, Living Healthy Trainer, 08/2010, No Expiration, Lavinia Goto and Cynthia Swanson - Stanford University
Driverlicensestate
North Carolina
Driverlicensenumber
35081314
Driverlicenseclass
C CDL
Legalrighttowork
Yes
Educationlevel
Master's Degree
Preferences
$75,000 annually
Notificationpreference
Personal Information
Driving License: Yes
References
- Professional, Angela Blount, 919-814-1421, Angela.Blount@ncdor.gov, 501 N Wilmington St, Raleigh, NC, 27604
- Professional, Elizabeth Trolan, 503-884-0976, 1357 Kitsap Ct. NW, Salem, OR, 97304
- Personal, Danielle Sams, 919-302-3107, 928 Palace Garden Way, Raleigh, NC, 27603
Driverlicensestate
North Carolina
Driverlicensenumber
35081314
Driverlicenseclass
C CDL
Legalrighttowork
Yes
Educationlevel
Master's Degree
Preferences
$75,000 annually
Notificationpreference
Personal Information
Driving License: Yes
References
- Professional, Angela Blount, 919-814-1421, Angela.Blount@ncdor.gov, 501 N Wilmington St, Raleigh, NC, 27604
- Professional, Elizabeth Trolan, 503-884-0976, 1357 Kitsap Ct. NW, Salem, OR, 97304
- Personal, Danielle Sams, 919-302-3107, 928 Palace Garden Way, Raleigh, NC, 27603
Educationlevel
Master's Degree
Notificationpreference
References
- Professional, Angela Blount, 919-814-1421, Angela.Blount@ncdor.gov, 501 N Wilmington St, Raleigh, NC, 27604
- Professional, Elizabeth Trolan, 503-884-0976, 1357 Kitsap Ct. NW, Salem, OR, 97304
- Personal, Danielle Sams, 919-302-3107, 928 Palace Garden Way, Raleigh, NC, 27603
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