Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Campbell

Auburndale,FL

Summary

Dynamic Customer Billing Specialist, excelling in payment processing and customer service excellence. Adept at resolving invoicing issues and enhancing communication efficiency, I thrive in fast-paced environments, ensuring accuracy and fostering strong client relationships to drive business success.

Overview

15
15
years of professional experience

Work History

Customer Billing Specialist

Boulevard Tire Center
LAKELAND, FL
01.2025 - 11.2025

Issued invoices for goods and services rendered with precision.

Ensured accuracy of charges to reflect provided services.

Processed credit memos and monitored payments for timely collections.

Collaborated with sales and customer service departments to resolve invoicing issues.

Monitored incoming and outgoing calls to enhance communication efficiency.

Sales Representative

Fenix Parts
05.2021 - 06.2023
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Adhered to company initiatives and achieved established goals.

Independent Insurance Agent

American National
01.2020 - 04.2021
  • Licensed to sell life and health insurance, as well as annuity benefits
  • Skilled in assessing the client’s needs and providing advice on their coverage policies
  • Quick to grasp the knowledge of new insurance products, policies, and prices
  • Established new clientele and maintained current customer relations
  • Traveled daily to collect customer premiums.

Bartender/Server/Keyholder

Tailgaters
01.2013 - 01.2020
  • Provided bar patrons with superior service as well as an enjoyable, and memorable experience
  • Flexibility to respond to a range of different work situations
  • Maintained a clean and well-stocked bar
  • Complied with all liquor laws, health regulations, and company policies
  • Oversaw the operations and team in the absence of the Manager.

Business Owner/Operator

Clean Works!
01.2013 - 01.2020
  • Provided clients with basic cleaning and deep sanitation services
  • Provided one-on-one in-home cleaning for residential clients, as well as commercial cleaning for banks, bank foreclosure properties, construction clean up, and more.

Clerical/general labor

MooreArt Studios
01.2011 - 01.2013
  • Supported owner in day-to-day management of all active projects
  • Flawlessly coordinated all the “after sales” activities to get the purchased artwork to the client
  • Performed other administrative functions as requested by the owner.

Education

Insurance Licensed Agent -

Florida School Of Insurance
Tampa, FL
01.2021

Graduate

Luella High School
Locust Grove, GA
05-2013

Skills

  • Account management
  • Computer proficiency
  • Tire industry expertise
  • Fleet management
  • Bridgestone toolbox
  • Customer service excellence
  • Executive decision-making
  • Cash handling skills
  • Effective communication
  • Marketing strategies
  • Sales techniques
  • Team building skills
  • Automotive parts knowledge
  • Customer retention strategies
  • Prospecting techniques
  • Team motivation
  • Reliability and trustworthiness
  • Payment processing
  • Multiline phone systems setup
  • Multi-display configurations

Timeline

Customer Billing Specialist

Boulevard Tire Center
01.2025 - 11.2025

Sales Representative

Fenix Parts
05.2021 - 06.2023

Independent Insurance Agent

American National
01.2020 - 04.2021

Bartender/Server/Keyholder

Tailgaters
01.2013 - 01.2020

Business Owner/Operator

Clean Works!
01.2013 - 01.2020

Clerical/general labor

MooreArt Studios
01.2011 - 01.2013

Insurance Licensed Agent -

Florida School Of Insurance

Graduate

Luella High School
Ashley Campbell