IMANIE DEE
Pembroke Pines,USA
Summary
Compassionate and proactive individual with a demonstrated ability to manage diverse tasks in fast-paced environments. Strong communicator skilled in building rapport with patients and colleagues, focusing on teamwork and problem-solving to improve overall service delivery. Eager to contribute to a mission-driven organization dedicated to patient well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Oncology/Internal Medicine Clinical Research Coordinator
BRCR Global
Plantation, FL
11.2024 - Current
- Managed clinical trial data, monitored patient progress, and administered treatments to ensure adherence to study protocols.
- Collaborated with research teams to uphold study integrity, prepared for audits, and supported data analysis, reporting, and budgeting efforts.
- Oversaw clinical trial supplies and inventory management to maintain smooth study operations while adhering to regulatory and ethical standards.
- Assist in study design, informed consent, and regulatory compliance per Good Clinical Practice (GCP) guidelines.
Medical Assistant/Clinical Research Coordinator
AVENTURA NEUROLOGIC ASSOCIATES
Aventura, FL
11.2021 - 11.2024
- Performed routine clinical tasks including taking medical histories, administering injections, conducting lab tests, and providing patient education on medications and treatments.
- Assisted with phlebotomy, ECGs, wound care, and ensured overall office efficiency. Assisted with IV's & drawing blood, and also preparing labs to be sent.
- Managed patient appointments, updated medical records, and assisted during exams and procedures.
- Handled insurance forms, prior authorizations, and patient correspondence.
Claims Manager
Rezilir Health
Hollywood, Florida
08.2020 - 11.2021
- Managed claims processing to ensure compliance with company policies.
- Reviewed and evaluated claim submissions for accuracy and completeness.
- Collaborated with healthcare providers to resolve claim disputes efficiently.
- Facilitated communication between departments regarding claim status updates.
- Resolved escalated customer issues by providing effective solutions in a timely manner.
Apple Technical Support
KELLYCONNECT/APPLE
Remote
01.2020 - 08.2020
- Assisted customers with troubleshooting technical issues, including billing inquiries, software configuration, and hardware setup.
- Resolved connectivity and application issues, ensuring customer satisfaction through clear communication and problem-solving.
- Managed data synchronization problems and offered solutions to enhance the user experience.
Scheduler Team Lead
World First Class Home Health
Miami Lakes, FL
09.2016 - 01.2020
- Coordinated schedules for healthcare staff and patient appointments efficiently.
- Managed daily changes to ensure optimal staff coverage and service delivery.
- Communicated with team members to confirm schedule adjustments and updates.
- Utilized scheduling software to track appointments and resources effectively.
- Assisted in training new staff on scheduling processes and tools.
- Resolved scheduling conflicts through effective negotiation and problem-solving skills.
- Collaborated with management to improve overall scheduling practices and efficiency.
Education
Criminal Justice - Associate's degree
Broward College
RemoteMedical Assistant Program -
Cambridge College of Healthcare and Technology
Miami, FLHighschool Diploma -
Somerset Academy Central Miramar
Pembroke Pines, FLSkills
- Medical imaging
- Administrative experience
- Outpatient
- Payroll
- Clinical Trials Management
- Office management
- Clinical Research
- Technical Skills
- Calendar management
- Typing
- ECG
- Medical Terminology
- Time Management
Certification
Certified Medical Assistant, 10/10/2021-Current
Timeline
Oncology/Internal Medicine Clinical Research Coordinator
BRCR Global
11.2024 - Current
Medical Assistant/Clinical Research Coordinator
AVENTURA NEUROLOGIC ASSOCIATES
11.2021 - 11.2024
Claims Manager
Rezilir Health
08.2020 - 11.2021
Apple Technical Support
KELLYCONNECT/APPLE
01.2020 - 08.2020
Scheduler Team Lead
World First Class Home Health
09.2016 - 01.2020
Criminal Justice - Associate's degree
Broward College
Medical Assistant Program -
Cambridge College of Healthcare and Technology
Highschool Diploma -
Somerset Academy Central Miramar