Ashley Canacari
Independence,MO
Summary
Engagement Specialist known for productive and efficient task completion. Possess specialized skills in customer relationship management, strategic communication, and event planning. Excel in using empathy, active listening, and adaptability to foster meaningful interactions and relationships.
Skilled Engagement Specialist with background in client relationship management and strategic planning. Strengths include innovative problem-solving, project management, and adept communication skills. Known for driving customer satisfaction through tailored engagement strategies while fostering cross-functional collaboration to ensure desired objectives are met.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Front Desk Engagement Specialist
Heartland Center For Behavioral Change
04.2023 - Current
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Maintained professionality and efficiency while working closely with leadership.
- Prepared or edited employee newsletters or stockholders' reports for internal or external audiences.
- Maintained customer engagement databases, ensuring accuracy of data entry.
- Conducted proficiency testing on a regular basis to ensure accurate results.
- Analyzed results of tests for conformity to specifications.
- Recorded test results accurately on patient charts or in a computer database.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Pharmacy Technician
Walgreens
Independence, Missouri
09.2023 - 04.2024
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Mental Health Technician
Comprehensive Mental Health
Independence, Missouri
02.2020 - 04.2022
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Encouraged positive behaviors through rewards systems when appropriate.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Supported patients in developing life skills and independence through targeted interventions.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Administered medications as prescribed, ensuring adherence to treatment protocols.
- Assisted patients improve social relationships and engagement.
Education
GED -
Hiset
Independence, Missouri02-2025
Skills
- Data entry
- Customer service
- Public speaking
- Patient care
Timeline
Pharmacy Technician
Walgreens
09.2023 - 04.2024
Front Desk Engagement Specialist
Heartland Center For Behavioral Change
04.2023 - Current
Mental Health Technician
Comprehensive Mental Health
02.2020 - 04.2022
GED -
Hiset