Ashley Carroll
Summary
Detail-oriented Order Fulfillment Specialist with extensive experience in high-volume warehouse operations. Utilized fulfillment systems and warehouse scanners to ensure accurate order processing. Implemented safety protocols and conducted quality inspections to uphold operational standards. Collaborated with teams to resolve discrepancies and trained new employees on established procedures, enhancing overall fulfillment accuracy.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Fulfillment Specialist
Chewy.com
Reno, Nevada
11.2025 - Current
- Processed customer orders using Chewy.com fulfillment systems and warehouse scanners.
- Picked merchandise from inventory shelves for accurate shipment preparation.
- Packed products using company standards and quality checks.
- Inspected packages for damage before outbound shipment.
- Verified order details against shipping labels and packing slips.
- Coordinated with team members to efficiently resolve order and inventory issues, enhancing overall fulfillment accuracy.
- Followed safety procedures throughout Chewy.com fulfillment center tasks.
- Inspected products for quality assurance prior to shipment.
- Implemented safety protocols in a warehouse, promoting a secure working environment and reducing the risk of workplace incidents.
- Prepared documents such as shipping labels, invoices, packing list.
- Maintained cleanliness of work area by adhering to 5S standards.
- Collaborated with management team on initiatives related to fulfillment operations.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Ensured accurate labeling of boxes and strategically placed them for efficient outbound shipping.
- Limited damage to products and orders by using care when choosing items.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Confirmed items picked for orders by keying codes into the system.
- Trained new employees on warehouse procedures and standards, ensuring consistent adherence to operational guidelines.
- Weighed and measured products and materials to meet regulatory requirements.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Inspected merchandise for wear or defects, and disposing of damaged items as instructed by supervisors.
- Read orders to obtain item numbers and locate merchandise in bins or on shelves.
- Issued supplies, materials and products to team members based on information from requisitions.
- Current SEAL trained in all areas of Auto Store and Pack/Ship including Hospital, FETCH, escalations, Mods, and Problem Solving.
Process Assistant
Amazon
Reno, Nevada
08.2025 - 11.2026
- Monitored pick, pack, and sortation activities for accurate order flow.
- Monitored process performance to ensure compliance with established standards.
- Used handheld scanners to track packages and process status.
- Guided associates on standard work and safety procedures.
- Reported inventory discrepancies to management for resolution. to area managers and problem-solving teams.
- Communicated staffing needs and workflow changes with operations leads.
- Escalated inventory exceptions to area managers and problem-solving teams.
- Inspected work areas for compliance with safety regulations. for compliance with Amazon safety expectations.
- Communicated staffing needs and workflow changes with operations leaders.
- Assisted in the development of efficient and effective process protocols.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Ensured accuracy of documents by conducting regular audits and reviews against established standards.
- Checked work areas for compliance with Amazon safety expectations.
- Responded to advanced issues with a professional and relationship-focused approach.
- Investigated and resolved problems with self-motivated and knowledgeable approach based on sound understanding of failure analysis and statistical methodology.
- Drove customer feedback to deliver information to management for corrective action.
- Investigated and resolved problems with a self-motivated and knowledgeable approach based on sound understanding of failure analysis and statistical methodology.
- Drove customer feedback deliver information to management for corrective action.
- Responded to advanced issues with professional and relationship-focused approach.
Warehouse Associate
Amazon
Reno, Nevada
01.2023 - 05.2025
- Picked items using handheld scanners in Amazon fulfillment center.
- Packed customer orders following Amazon packing and shipping standards.
- Loaded and unloaded trailers using pallet jack equipment.
- Stowed inventory onto shelving and conveyor areas.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages, and updated orders in the internal database.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Picked and prepared numerous daily shipments in a controlled-atmosphere warehouse environment.
- Maintained accurate inventory records through manual and computerized systems.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted team members with urgent tasks during busy warehouse shifts.
- Communicated effectively with team members on matters related to work assignments.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Staged and sorted multiple types of product for loading.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Handled hazardous materials safely following prescribed regulations.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Picked and prepared numerous daily shipments in a controlled-atmosphere warehouse environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Labeled containers, boxes, and cargo with identifying information to ensure proper tracking.
- Used digital database to keep records of units and stock moved.
Emergency Room Technician
Mercy Medical Center St. Mary’s
Knoxville, Tennessee
07.2022 - 01.2023
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Recorded vital signs and pain levels for incoming ER patients.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Transported patients safely throughout St. Mary’s emergency department.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Triaged patients to award priority to patients with more severe complications.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Performed ECGs and prepared patients for cardiac monitoring.
- Assessed emergency department patients at Mercy Medical Center St. Mary's.
- Documented patient information and relayed updates to ER clinical staff.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Evaluated patients' conditions to determine urgency of care needs. to award priority to patients with more severe complications.
- Took blood pressure measurements and reported the nurse or physician when above or below normal levels.
- Applied and educated patients on orthopedic devices like crutch walking.
- Built strong and trusting rapport with clients and loved ones.
- Assisted nurses with wound care, splinting, and bedside procedures.
Education
Emergency Medical Technician - Emergency Medicine
Victor Valley College
Victorville, CASkills
- Order fulfillment
- Inventory management
- Handheld scanners
- Shipping labels
- Workflow monitoring
- Safety compliance
- Logistics planning
- Problem solving
- Team training
- Attention to detail
- Conflict resolution
- Team collaboration
- Physical stamina
- Emergency response
- Patient care
- Cardiac resuscitation
- Basic life support
- Critical thinking
- Empathy and compassion
Certification
- NREMT
- BLS, ALS, PALS
References
References available upon request.
Timeline
Fulfillment Specialist
Chewy.com
11.2025 - Current
Process Assistant
Amazon
08.2025 - 11.2026
Warehouse Associate
Amazon
01.2023 - 05.2025
Emergency Room Technician
Mercy Medical Center St. Mary’s
07.2022 - 01.2023
Emergency Medical Technician - Emergency Medicine
Victor Valley College