Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY CASTILLO

New Milford,CT

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
New Milford, CT
12.2025 - Current
  • Operated point-of-sale system to process customer transactions efficiently.
  • Prepared and served beverages and food items according to established recipes and standards.
  • Monitored inventory levels, restocked supplies to minimize shortages during peak hours.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Front of House Team Member

Angelina Bakery
New York, NY
07.2024 - 07.2025
  • Delivered excellent service by preparing and serving beverages with speed and accuracy.
  • Built rapport with guests by recommending menu items tailored to their preferences.
  • Handled transactions swiftly using the POS system in a high-volume setting.

Team Member

Dave’s Hot Chicken
New York, NY
12.2024 - 04.2025
  • Operated kitchen equipment to prepare menu items efficiently and consistently.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Assisted in maintaining clean and organized checkout areas to enhance customer experience.

Barista

Oakberry
New York, NY
10.2023 - 03.2024
  • Maintained cleanliness and organization of work area to ensure compliance with health regulations.
  • Prepared high-quality beverages following Oakberry's standardized recipes and procedures.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

High School Diploma -

Urban Assembly for Young Business Women
New York, NY
06-2024

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer service
  • Cash handling
  • Clear communication

Timeline

Crew Member

Dunkin' Donuts
12.2025 - Current

Team Member

Dave’s Hot Chicken
12.2024 - 04.2025

Front of House Team Member

Angelina Bakery
07.2024 - 07.2025

Barista

Oakberry
10.2023 - 03.2024

High School Diploma -

Urban Assembly for Young Business Women