Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Catalan

Las Vegas

Summary

Dedicated dental assistant with experience at Regent Dental, excelling in equipment sterilization and chairside support. Demonstrated professionalism and empathy while enhancing patient satisfaction and ensuring safety through meticulous x-ray processing. Proven ability to thrive in high-pressure environments, fostering loyalty and trust among patients and colleagues alike.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Assistant

Regent Dental
08.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Customer Service Representative

Target
05.2023 - 10.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Certificate - Dental Assistant

UEI
Las Vegas, NV
08.2024

High School Diploma - Culinary Arts

Southeast Career Technical Academy
Las Vegas, NV
05.2022

Skills

  • Equipment sterilization
  • Treatment room setup
  • X-ray processing
  • Professionalism and etiquette
  • Electronic charting
  • Dental terminology
  • Taking X-rays
  • Dentrix proficiency

Certification

  • Certified Dental Assistant
  • CPR CERTIFICATION

Timeline

Dental Assistant

Regent Dental
08.2024 - Current

Customer Service Representative

Target
05.2023 - 10.2024

Certificate - Dental Assistant

UEI

High School Diploma - Culinary Arts

Southeast Career Technical Academy

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