Ashley Chancellor
Summary
Self-motivated professional with a successful background in increasing profits, reducing costs and transforming customer service standards.
Overview
4
4
years of professional experience
Work History
Owner/Operator Ashley's Auto Paint Repair
Self-employed
09.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Office Manager
Macava Inc. Painting & Contracting
01.2020 - 01.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reported to senior management on organizational performance and progress toward goals.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Education
Bachelor of Arts - Environmental History
University of Florida
Gainesville, FLAssociate of Arts - Political Science
Santa Fe Community College
Gainesville, FLSkills
- Proficient in microsoft excel and word
- Expert in Quick Sale invoicing system
- Experienced with Quick Books
- Customer Relations
- Small business operations
- Relationship Building
Timeline
Owner/Operator Ashley's Auto Paint Repair
Self-employed
09.2020 - Current
Office Manager
Macava Inc. Painting & Contracting
01.2020 - 01.2022
Bachelor of Arts - Environmental History
University of Florida
Associate of Arts - Political Science
Santa Fe Community College
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