Efficient and results-driven retail manager with 20+ years of experience in overseeing store operations and driving sales growth in high-volume environments. Proven track record in managing teams of up to 55 employees, optimizing inventory control, and implementing effective training programs. Recognized for achieving top performance metrics and fostering strong customer relationships, consistently enhancing brand visibility and customer satisfaction. Seeking to leverage extensive management expertise to contribute to a dynamic organization.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work History
College Student
9 Months
Calhoun Community College | 08.2026 - 05.2027
Currently Maintaining a 4.0 GPA
Managed coursework, assignments, and deadlines across multiple academic terms.
Researches topics thoroughly using library databases and digital learning platforms.
Collaborates with classmates on group projects, presentations, and peer discussions.
Communicates questions and concerns clearly with instructors and academic advisors.
Balance competing priorities while maintaining strong attendance and participation.
Meets academic standards and expectations to maintain school enrollment.
Builds strong guest relationships by answering style questions and suggesting complete outfit options.
Ensures floor presentation aligned with visual merchandising standards and brand guidelines.
Coffeehouse Leader
9 Months
Starbucks | 10.2025 - 07.2026
Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
Manage a team of 20 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Analyzed sales data and market trends to identify opportunities for product assortment optimization
Led regular team meetings to align on goals, review performance metrics, and enhance team morale.
Conduct weekly store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members
Established relationships with local community organizations through sponsorships and partnerships, increasing brand visibility.
Develop and maintain strong relationships with key customers, addressing their needs and ensuring high levels of customer engagement.
Lead Visual Merchandiser
11 Months
Winston Retail | 11.2024 - 10.2025
Supported Walmart in soft line visuals.
Executed mannequin changes, organized freight, adjusted floor layouts per planogram guidelines, updated displays for upcoming sales, and documented daily activities.
Weekly review of allocation reports to base business off of trending merchandise and traffic to support fluctuation of business needs.
Developed scheduling strategies using insights from daily, weekly, and monthly trends.
Store Manager
2 Years
Tint World | 11.2022 - 11.2024
Implemented strategies that consistently drove sales growth and met revenue targets
Managed a team of 6 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction while producing over 200 Five Star Reviews.
Analyzed sales data and market trends to identify opportunities for product assortment optimization
Ensured compliance with company policies, procedures, and safety regulations at all times
Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
Established relationships with local community organizations through sponsorships and partnerships, enhancing brand visibility
Developed relationships with key customers, addressing needs and ensuring satisfaction, resulting in over 200 five-star reviews
Assistant Manager Retail
2 Years 8 Months
Belk | 03.2020 - 11.2022
Assisted Store Manager in achieving weekly departmental goals through effective collaboration and support.
Managed daily operations, administrative tasks, and scheduling to ensure smooth store functionality.
Developed strategic scheduling plans by analyzing daily, weekly, and monthly trends.
Responsible for strategic planning of scheduling based off of daily/weekly/monthly trends
Weekly review of allocation reports to base business off of trending merchandise and traffic to support fluctuation of business needs.
Executed and trained staff on weekly/monthly visual updates to enhance customer engagement and store presentation.
Experience in district level visits to support one on one training and development of my own career as well as my peers.
Store Manager/Sales Manager
4 Years 6 Months
Bath & Body Works | 05.2015 - 11.2019
Built and guided a successful sales team of 20-55 based on season.
Interviewed, trained, and coached new associates and assistant managers for the store and surrounding stores throughout the district.
Reviewed allocation reports weekly to align business with trending merchandise and traffic.
In charge of interviewing, training, and coaching new associates and assistant managers for store and surrounding stores throughout the district.
Strategically planned scheduling based on daily, weekly, and monthly trends.
Executed and trained for weekly and monthly visual updates in a timely manner.
Weekly review of allocation reports to base business off of trending merchandise and traffic to support fluctuation of business needs.
Conducted district-level visits to support one-on-one training and development for peers and myself.
Led a team of 55 employees, fostering collaboration and productivity.
Experience in district level visits to support one on one training and development of my own career as well as my peers.
Managed the store in the absence of the district manager.
Store Manager/Sales Manager
8 Years 2 Months
Wet Seal Inc. | 11.2006 - 01.2015
Recruited to take over a higher volume store
Developed and led a high-performing sales team of 8 to 15 members according to seasonal demands.
Conducted interviews, provided training, and coached new associates and assistant managers across multiple stores
Achieved sales goals
Reduced merchandise loss by 50%
Created scheduling strategies informed by weekly and monthly trends.
Delivered weekly updates on schedule and to a high standard.
Variable P&L responsibility
Weekly review of allocation reports to base business off of trending merchandise
Responsible for strategic planning of scheduling based off of weekly/monthly trends
Provided store management and scheduling
Oversaw budget management to ensure financial health.
Education
Business Administration and Management - General Studies
Tidewater Community College | Virginia Beach, VA | 05-2006
Credits towards Associates Degree
Architectural Design And Drafting - Auto CAD, Space Planning And Design
Calhoun Community College | Tanner, AL | 05-2027
Skills
Retail operations
Merchandising
Market trend analysis
Planogram Execution
Visual display management
Shift scheduling
Retail operations
Team development
Training
Payroll processing
Attention to detail
Creative thinking
Computer-aided design programs
Brand awareness
Accomplishments
Tint World: I supported in the growth of an establishing franchise by building clientele, creating a positive work environment and continued focus on the 5 star reviews to build the brand. This resulted in landing on the 1st page achievement with top 20 stores with continued growth over several months for first year open.
Bath and Body Works: Received an award for the Selling Excellence Summit by making it in the top 10% in overall sales growth in the year for the company for Bath and Body Works in my 3rd year.
Wet Seal: I was chosen out of 500 store managers to work on a growing project that was expanding throughout the company that focused on People Development. The panel of people, that included myself, were to focus on key moments to grow and develop the brand prior to the company closing.
Timeline
College Student
Calhoun Community College
08.2026 - 05.2027Read More
Style Consultant
Target
08.2026 - CurrentRead More
Coffeehouse Leader
Starbucks
10.2025 - 07.2026Read More
Lead Visual Merchandiser
Winston Retail
11.2024 - 10.2025Read More
Store Manager
Tint World
11.2022 - 11.2024Read More
Assistant Manager Retail
Belk
03.2020 - 11.2022Read More
Store Manager/Sales Manager
Bath & Body Works
05.2015 - 11.2019Read More
Store Manager/Sales Manager
Wet Seal Inc.
11.2006 - 01.2015Read More
Tidewater Community College
Business Administration and Management from General Studies
Read More
Calhoun Community College
Architectural Design And Drafting from Auto CAD, Space Planning And Design
Read More
Personal Information
Work Permit: Authorized to work in the US for any employer