Ashley Claborn
Spring,TX
Summary
Dynamic professional with a proven track record in freight forwarding and employee relations, notably at Pentagon Freight Services. Excelled in optimizing routes and enhancing team training development. Skilled in dangerous goods coordination and fostering positive workplace dynamics. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Air Export Agent
Pentagon Freight Services
2022.05 - Current
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Followed requirements and regulations for dangerous goods handling.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Human Resources Coordinator
Allied Universal Security Services
2020.02 - 2022.08
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Conducted new employee onboarding and provided ongoing orientation training.
Administrative Assistant
Conservation Construction
2020.09 - 2022.03
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Magnolia West High School
Magnolia, TX06.2015
Skills
- Route Optimization
- Freight Forwarding
- Dangerous goods coordination
- Transportation Planning
- Employee Relations
- Training development
- Invoice Processing
- Appointment Scheduling
- Office Administration
Timeline
Air Export Agent
Pentagon Freight Services
2022.05 - Current
Administrative Assistant
Conservation Construction
2020.09 - 2022.03
Human Resources Coordinator
Allied Universal Security Services
2020.02 - 2022.08
High School Diploma -
Magnolia West High School
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