Ashley Clark
Colorado Springs,CO
Summary
Outgoing and friendly person with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Team player and enjoy making someone's day and seeing smiles on others' faces. Outgoing, hardworking, and collaborative.
Overview
2
2
years of professional experience
Work History
Barista
Barnes & Noble
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Barista
Barnes & Noble
11.2021 - 08.2023
- Pleasantly interacted with customers during productive and busy periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Packaged bagels, muffins and other food items for customer purchase.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Day Camp Counselor
Boy Scouts Of America
07.2022 - 08.2022
- Built and maintained positive relationships with campers, staff and families.
- Kept all camper and work areas neat, clean and organized.
- Planned and lead diverse activities to entertain children and promote core values.
- Updated all documentation and logs to maintain camp and camper records.
- Monitored behavior of each child and reported incidents or suspicion of abuse to superiors.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Internship Student
Paramus Catholic High School
08.2021 - 11.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Day Camp Counselor
Boy Scouts Of America
07.2021 - 08.2021
- Built and maintained positive relationships with campers, staff and families.
- Kept all camper and work areas neat, clean and organized.
- Planned and lead diverse activities to entertain children and promote core values.
- Updated all documentation and logs to maintain camp and camper records.
- Monitored behavior of each child and reported incidents or suspicion of abuse to superiors.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
High School Diploma -
Paramus Catholic High School
Paramus, NJ06.2023
Bachelor of Arts -
University of Colorado At Colorado Springs
Colorado Springs, CO05.2027
Skills
- Retail Management
- Cash Register Operation
- Coffee Machinery
- Exceptional Customer Service
- New Hire Training
- Counter Sanitization
- Upselling
- Stocking Supplies and Retail Products
Timeline
Barista
Barnes & Noble
08.2023 - Current
Day Camp Counselor
Boy Scouts Of America
07.2022 - 08.2022
Barista
Barnes & Noble
11.2021 - 08.2023
Internship Student
Paramus Catholic High School
08.2021 - 11.2021
Day Camp Counselor
Boy Scouts Of America
07.2021 - 08.2021
High School Diploma -
Paramus Catholic High School
Bachelor of Arts -
University of Colorado At Colorado Springs