Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Ashley Collett

Manchester,KY

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations. Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety.

Overview

8
8
years of professional experience

Work History

Cashier Manager

Alvins
Manchester, KY
09.2018 - Current
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Built and maintained working relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Managed and trained cashiers on proper cash handling procedures.
  • Ensured compliance with all company policies, procedures and regulations regarding cash management.

Female Correctional Guard

Clay County Detention Center
Manchester, KY
02.2017 - 08.2018
  • Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
  • Conducted security checks and patrols to ensure the safety of personnel and property.
  • Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
  • Reported any violations of policy and law to management immediately.
  • Performed searches of people, vehicles, and buildings as required by law or policy.
  • Prepared written documentation related to incident reports.
  • Administered first aid to provide immediate emergency care.
  • Maintained proper paperwork to provide accurate incident records.
  • Conducted security checks over a specified area.
  • Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
  • Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Education

High School Diploma -

Clay County High School
Manchester, KY
05-2008

Skills

  • Retail Operations
  • Issue Resolution
  • Documentation And Reporting
  • Time Management
  • Till Counting
  • Point of sale systems
  • Store Opening and Closing
  • Payment Processing
  • Staff Training
  • Operations leadership
  • Attention to Detail
  • Emergency Response
  • Non-violent intervention
  • Records Management
  • Crisis Management
  • Contraband Seizure
  • Inmate Supervision
  • Restraint Techniques
  • Policy Enforcement

Languages

English
Full Professional

Affiliations

I love a good book!

I enjoy applying makeup on people to make them feel better about themself.

I love being with my family. It is just me and my daughter now, since i lost my husband to cancer at a very young age.

I am an advocate for mental health and Pancreatic Cancer

References

References available upon request.

Timeline

Cashier Manager

Alvins
09.2018 - Current

Female Correctional Guard

Clay County Detention Center
02.2017 - 08.2018

High School Diploma -

Clay County High School

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Ashley Collett