Ashley Collins
Myrtle Beach,SC
Summary
Experienced Office Manager and administration professional with 1 year of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Office Manager
Healthy Home MB LLC
Myrtle Beach , SC
08.2023 - Current
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Processed payroll accurately ensuring all employees were paid on time.
- Administered payroll and maintained proper documentation of employee personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coded and entered daily invoices with in-house accounting software.
- Developed and implemented office policies and procedures.
Daycare Teacher
Kids Paradise Daycare
Myrtle Beach , SC
04.2018 - 08.2023
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Ensured safety of all children by monitoring playground equipment use.
- Read aloud and played alphabet games to encourage early literacy.
- Provided guidance on social development issues such as sharing, following directions.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
Office Assistant
Hudson Builders
Myrtle Beach , SC
08.2021 - 09.2021
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Receptionist
Redline Powersports
Myrtle Beach , SC
05.2017 - 04.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
Socastee High School
Myrtle Beach, SC01-2015
Skills
- Workforce Management
- Staff Management
- Office Management
- Data Entry
- Customer Service
- Employee Supervision
- Billing
- Payroll and Budgeting
- Customer Relations
- Computer Skills
Affiliations
- Quickbooks
- Service monster
- Microsoft Excel
- Microsoft word
- Microsoft Outlook
Timeline
Office Manager
Healthy Home MB LLC
08.2023 - Current
Office Assistant
Hudson Builders
08.2021 - 09.2021
Daycare Teacher
Kids Paradise Daycare
04.2018 - 08.2023
Receptionist
Redline Powersports
05.2017 - 04.2018
High School Diploma -
Socastee High School
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