Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Collins

Okeechobee,FL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Liquor Store Clerk

Winn Dixie
03.2022 - Current
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
  • Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.

Customer Service Associate

Home Depot
03.2008 - 04.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.

Education

Okeechobee High School
Okeechobee, FL

Skills

  • Customer assistance
  • Multitasking
  • Heavy lifting
  • Cash management
  • Credit and cash transactions
  • Friendly and helpful
  • Honest and dependable
  • Cleanliness and organization
  • Interpersonal skills
  • Engaging with diverse customers
  • Positive customer engagement

Timeline

Liquor Store Clerk

Winn Dixie
03.2022 - Current

Customer Service Associate

Home Depot
03.2008 - 04.2014

Okeechobee High School

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