Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Combs

Auburn,WA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and during high-volume environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Trainer

Hops N Drops
12.2021 - Current
  • Motivate trainees and associates by demonstrating positive attitude to improve productivity.
  • Maintained files and documents by preparing training binder
  • Teamed with managers to brainstorm ways to enhance and improve training effectiveness.


Server and Bartender

Hops N Drops
12.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Equestrian Assistant

Donida Farms Equestian Center
07.2020 - 11.2021
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
  • Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
  • Led horses from stables to fields and back to maintain control of animals.
  • Used excellent communication skills to delegate tasks and achieve successful event outcomes.
  • Organized and assisted in running equestrian shows, clinic and events

Assistant

Bellevue Wheel Repair
06.2018 - 09.2018
  • Thoroughly cleaned and prepped wheels to allow for efficient and timely repair
  • maintained a clean and organized work place
  • diligently taped wheels off to help assist in seamless outcomes
  • started, fueled, and operated air compressor and generator


Education

Associate of Arts - Business And Marketing

University Washington Tacoma
Tacoma, WA

High School Diploma -

Bonney Lake High School
Bonney Lake, WA
06.2019

Skills

  • Effective Communication
  • Conflict Resolution
  • Responsible Alcohol Service
  • Food Running
  • Guest Engagement
  • Order Accuracy
  • Cash Handling
  • Order Management
  • Table Setting
  • Safe Food Handling
  • Suggestive Selling
  • Beverage Preparation
  • Customer Service

Certification

  • Class 12 mixologist permit
  • Food handlers card

Timeline

Lead Trainer

Hops N Drops
12.2021 - Current

Server and Bartender

Hops N Drops
12.2021 - Current

Equestrian Assistant

Donida Farms Equestian Center
07.2020 - 11.2021

Assistant

Bellevue Wheel Repair
06.2018 - 09.2018

Associate of Arts - Business And Marketing

University Washington Tacoma

High School Diploma -

Bonney Lake High School

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Ashley Combs