Dynamic fitness professional with extensive experience at Lululemon Athletica, excelling in client relationship management and program development. Proven track record in enhancing community engagement and driving sales through effective communication and group facilitation. Skilled in creating impactful fitness programs that foster motivation and retention, ensuring clients achieve their personal goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Trainer
Body at The ReCenter
Iowa City
06.2025 - Current
Conducted one-on-one training sessions to ensure proper exercise technique.
Monitored client progress and adjusted programs as needed for effectiveness.
Created engaging group fitness classes to enhance community participation.
Fostered positive relationships with clients to encourage motivation and retention.
Built and established relationships with members and guests to help in pursuit of fitness goals.
Instructed group Pilates classes to enhance participants' strength and flexibility.
Utilized problem solving skills to adjust workouts according to client needs.
Instructed private, semi-private, and group classes incorporating mat work, reformer, and other Pilates equipment.
Developed and maintained relationships with local businesses and organizations for brand partnerships.
Assisted with membership sales to promote club programs and activities.
Developed and implemented membership sales strategies to drive revenue growth.
Community Specialist
Lululemon Athletica
Coralville
01.2025 - Current
Organized events to promote community involvement and collaboration.
Coordinated with local organizations to build partnerships and brand awareness.
Participated in team meetings to share feedback and improve initiatives.
Conducted outreach to local organizations and businesses to promote community engagement.
Built and maintained strong relationships with the lululemon Ambassador team.
Impacted sales results by developing, supporting and executing community strategies.
Certified Pilates Instructor
Club Pilates Franchise LLC
Coralville
07.2024 - 07.2025
Instructed group Pilates classes to enhance participants' strength and flexibility.
Provided modifications for different levels of fitness in order to ensure safety during exercises.
Encouraged clients to reach their personal goals while providing support throughout the process.
Created a safe, comfortable environment for all clients by following studio protocols.
Utilized problem solving skills to adjust workouts according to client needs.
Demonstrated correct form and technique to clients during Pilates classes.
Instructed group classes incorporating matwork, reformer, tower, chair and other Pilates equipment.
Participated in workshops and development sessions to improve understanding of the discipline and service to clients.
Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Guest Experience Leader
Lululemon Athletica
Coralville
08.2024 - 01.2025
Monitored guest feedback to enhance overall experience and satisfaction.
Performed cashier duties such as processing payments, issuing receipts, and handling money transactions accurately.
Tracked sales data to identify trends in customer preferences and make recommendations accordingly.
Collaborated with management team to develop new policies that would enhance the guest experience.
Monitored staff performance and provided feedback for improvement.
Ensured guests had an enjoyable experience by providing exceptional customer service.
Directed and supervised staff performance.
Provided leadership, insight, and mentoring to all educators.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Coached staff on strategies to enhance performance and improve customer relations.
Retail Sales Associate
lululemon
Coralville
05.2023 - 08.2024
Maintained organized merchandise displays to enhance shopping experience.
Operated point-of-sale system for efficient transaction processing.
Resolved customer complaints and provided effective solutions.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
Bachelor of Arts - Health And Human Physiology
University of Iowa
Iowa City, IA
05-2025
Skills
Client relationship management
Program development
Community outreach
Group facilitation
Effective communication
Fitness instruction
Certification
Certified Pilates Instructor - Mat and Reformer, Club Pilates 2024
Certified Online Fitness and Nutrition Coach - DLDNation