Kailah Gonzales

• Ensure trainers are teaching new trainees to their full potential

•Led morning meetings to motivate team members.

•Contributed to ensuring positive customer interactions.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Observed children to identify individuals in need of additional support.
• Developed strong relationships with students and their families, creating a mutual trust.
• Engaged with children on individual basis to build positive relationships and promote learning.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.