Ashley Conklin
Phoenix,AZ
Summary
Friendly and motivated individual with many years of customer service experience. Highly skilled in maintaining positive relationships and facilitating returning customers. Offers a balance of sales skills and strong team building.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Desert Mountain Club
Scottsdale, Arizona
02.2023 - 06.2025
- Served club members with attentive dining and beverage service
- Mixed basic cocktails and provided wine service
- Supported banquet service and private club events with professional hospitality
- Remained calm and positive during busy periods, promoting great customer service for guests.
Store Manager
Bikini Beans Espresso
03.2020 - 01.2023
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Cultivated strong relationships and effective communication between customers and employees, fostering a welcoming shopping atmosphere.
- Trained new staff on quality customer service and promoted positive culture, ensuring consistent customer satisfaction.
- Managed inventory, cash control and store opening and closing procedures.
Server
Barrio Queen
12.2020 - 09.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Bob Jones University
Greenville, SCSkills
- Exceptional customer service
- Performance Monitoring and Evaluation
- Store Merchandising
- Business Leadership
- Customer Relations
- Employee Training
- Conflict resolution
- Sales strategies
Timeline
Server/Bartender
Desert Mountain Club
02.2023 - 06.2025
Server
Barrio Queen
12.2020 - 09.2021
Store Manager
Bikini Beans Espresso
03.2020 - 01.2023
High School Diploma -
Bob Jones University