Ashley Cortez Gonzalez
Sparks,NV
Summary
Dependable professional with experience in supervision and customer service. Certified in caregiving with strong communication skills and a focus on child safety and well-being. Skilled in inventory management and team training, consistently enhancing customer satisfaction and operational efficiency. Seeking to drive impactful teamwork and care in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Caregiver
Blue Kangaroo
Reno, NV
01.2025 - Current
- Provided nurturing care and supervision for children, ensuring safety and well-being.
- Assisted in daily routines, including meal preparation and personal hygiene support.
- Communicated effectively with parents regarding children's progress and behavior.
- Collaborated with team members to implement effective childcare strategies.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Supervisor
Finish Line
Reno, NV
02.2024 - 05.2024
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained new team members on product knowledge and customer service techniques.
- Monitored inventory levels, coordinating restocking efforts to meet demand.
- Assisted in scheduling shifts, optimizing workforce efficiency and coverage.
- Implemented visual merchandising strategies to improve store presentation and appeal.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Handled cash and completed drop box procedures daily.
Sales Associate
Lowe's
Sparks, NV
07.2023 - 12.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Supported store operations by adhering to safety protocols and maintaining cleanliness standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Trimmed and loaded trees for the holidays. As well as pavers and all garden merchandise.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Education
High School Diploma -
Edward C. Reed High School
Sparks, NV06-2023
Skills
- Respectful and compassionate
- Customer service and communication skills
- Dependable and responsible
- Multitasking and organization
- Spanish fluency
- Inventory tracking
- Sales documentation
- Infant nutrition
- Family communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Blue Kangaroo
01.2025 - Current
Supervisor
Finish Line
02.2024 - 05.2024
Sales Associate
Lowe's
07.2023 - 12.2023
High School Diploma -
Edward C. Reed High School