Ashley Crowder
Mooresboro,NC
Summary
Accomplished Operations Supervisor with a proven track record at DHL Supply Chain, enhancing operational efficiency and leading successful automation department startups. Expert in process optimization and employee engagement, adept in Warehouse Management and Microsoft Excel. Demonstrates exceptional leadership and communication skills, driving significant improvements in productivity and team performance.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
Cowpens, SC
01.2023 - Current
- Led the launch and operational startup of the automation department, coordinating cross-functional teams to ensure on-time execution.
- Monitored KPIs and operational data to assess associate performance, identifying opportunities for optimization, and leading continuous improvement initiatives.
- Managed daily operations for a team of up to 60 associates, including both the Warehouse Management System (Manhattan) and the Automation Management System (Helix).
- Provided coaching and troubleshooting expertise to resolve operational issues, ensuring efficient workflow.
- Utilized Power BI, Smart Analytics, and The View to generate reports that supported operational optimization.
- Managed Kronos timecard entries for associates, ensuring accuracy and timely approval.
- Played a key role in the recruitment and onboarding process for team leads and associates, ensuring alignment with organizational needs.
- Enforced workplace safety protocols and ensured that associates adhered to safety guidelines and 5S standards, maintaining a safe and organized work environment.
Dye House Supervisor
Carolina Cotton Works
Gaffney, SC
07.2022 - 12.2022
- Ensured high-quality production of dyed fabric, meeting customer specifications.
- Provided leadership to optimize team performance, and maintained expertise in equipment and processes.
- Oversaw the flow of production, ensuring efficiency and adherence to quality standards.
- Conducted quality checks throughout shifts to ensure precision and efficiency.
- Managed employee relations and resolved issues in line with company policies.
- Championed safety training and maintained a focus on safety compliance.
- Utilized spectrophotometry to evaluate dye shades, and made adjustments when necessary.
- Communicated technical issues to maintenance to ensure prompt resolution.
Training Process Specialist/Lead
Adidas Group
Spartanburg, SC
02.2022 - 07.2022
- Led new hire orientations, and managed onboarding paperwork.
- Delivered training across various departments and distribution centers.
- Supported operations leads and supervisors in managing training processes.
- Assisted with the development of point guards (OTJ trainers).
- Developed and managed Standard Operating Procedures (SOPs) for operational processes to ensure consistency, efficiency, and adherence to best practices.
- TDR Certified.
Grind Tech/Team Lead
The Timken Company
Rutherfordton, NC
07.2017 - 01.2022
- Operated and maintained precision grinding machinery.
- Interpreted blueprints and ensured accurate measurements for production.
- Troubleshot machinery issues and provided team support.
- Met shift production goals consistently.
- Contributed to production planning and improvement.
- Contributed to training new employees, ensuring they understand the processes, equipment, and safety protocols.
Education
Associate - Advanced Mechanical Engineering Technology
Isothermal Community College
Spindale, NC07.2021
Skills
- Supervision and leadership
- Customer relationship management
- Lean Manufacturing principles
- Warehouse Management
- Strong communication skills
- Productivity management
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Highly mechanically inclined
- Highly organized
- Adaptable
- Organization and time management
- Process optimization
- Employee engagement
Accomplishments
- Recipient of the Mechanical Engineering Technology Award at Isothermal Community College
- Recognized for contributions to safety teams and production improvements
- Member of the 5S team
- Spring and Summer 2021 Dean’s List at Isothermal Community College
Personal Information
Title: Operations Supervisor
References
References available upon request.
Timeline
Operations Supervisor
DHL Supply Chain
01.2023 - Current
Dye House Supervisor
Carolina Cotton Works
07.2022 - 12.2022
Training Process Specialist/Lead
Adidas Group
02.2022 - 07.2022
Grind Tech/Team Lead
The Timken Company
07.2017 - 01.2022
Associate - Advanced Mechanical Engineering Technology
Isothermal Community College