Ashley Dade
Atascadero,USA
Summary
Dynamic and results-oriented professional with extensive experience in healthcare and administrative support, notably at Danish Care Center/Compass Health. Excelled in patient scheduling and records management. Skilled in QuickBooks and exceptional organization, I bring a proactive approach to meeting complex challenges and delivering superior customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Ward Clerk/Receptionist
Danish Care Center/Compass Health
Atascadero, CA
06.2023 - 01.2024
- Wound dressing applications
- Admission/Discharge Paperwork.
- Assist the Director of Nursing and CNA Staff
- Answer multi-line phone and transfer accordingly
- Audited Pharmacy/Diagnostic Binders
- Scheduled transportation for clients to and from appointments.
- Input doctor’s orders in the computer system
- Keeping a sanitary and safe environment.
- Run the fax machine.
- Use of the copy machine.
- Clean and organize the binders for the nursing staff.
- Welcoming staff, family members. and various vendors
Sobering Center Technician
Yukon Kuskokwim Health Corporation
Bethel, AK
12.2022 - 05.2023
- Intake of intoxicated people and take blood pressure, pulse, respiratory rate, oxygen levels, and pain rate.
- Make sure they are safe while monitoring every 15 minutes.
- Keeping a sanitary and safe environment
- Assist the manager with other tasks.
- Answer the phone.
- Exceptional customer service interactions.
Customer Service Agent
Dependable Freight
Bethel, AK
02.2021 - 05.2023
- Customer Service
- Track flights and times from Anchorage and surrounding villages.
- Answer and direct calls
- Use of fax machine
- Make bank deposits and maintain the petty cash and cash register
- Submit changes to the flight manifest
- Audit flight manifest
- Be a liaison between the Anchorage office and our office.
- Train new employees for front desk duties
- Hand out freight, and deliver to downline carriers using forklift
- End-of-month reconciliation
- Utilize QuickBooks to Take payments and print out receipts for customers sending out freight
Sales Associate
Bailey’s Furniture
Wasilla, AK
09.2019 - 02.2021
- Customer service: greeting potential buyers.
- Financing-filling out finance applications for customers from start to finish
- Track orders
- Keep departments clean and organized
- Assist store manager with opening and closing of store, money count
Customer Service Agent
Dependable Freight
Bethel, AK
09.2018 - 08.2019
- Customer Service
- Track flights and times from Anchorage and surrounding villages.
- Answer and direct calls
- Use of fax machine
- Make bank deposits and maintain the petty cash and cash register
- Submit changes to the flight manifest
- Audit flight manifest
- Be a liaison between the Anchorage office and our office.
- Train new employees for front desk duties
- Hand out freight, and deliver it to downline carriers using a forklift.ft
- End-of-month reconciliation.
- Utilize QuickBooks to take payments, print out receipts for customers, and send out freight.
Executive Administrative Assistant
Bethel Family Clinic
Bethel, AK
05.2018 - 07.2019
- Customer Service
- Order and Inventory office supplies
- Assist the Executive Director
- Record Board Meeting Minutes and post them around town
- Collect the entire department's time cards to get everyone paid on time
- Hand out paychecks to appropriate personnel
Admin. Assistant to Public Works/Public Safety Dispatcher
City of Bethel
Bethel, AK
12.2017 - 05.2018
- Customer Service
- Dealt with complaints on phone and in person
- Assisted with Payroll
- Data entry
- Monitors and receives routine and emergency calls for service
- Determines the nature and priority of a call, the availability and location of patrol units, and dispatches appropriate equipment and personnel within established policies and procedures
- Answered multi-line phone and transfer calls to the right department
Certified Nurse Assistant/PFS Department
YKHC
Bethel, AK
11.2015 - 12.2017
- Customer Service
- Bill out Medical Claims
- Call insurance companies and find out why payment was denied and resubmit the claim
- Assist with passive range of motion and active range of motion
Certified Nurse Assistant/Restorative Nurse Aide
Country Care Convalescent
Atascadero, CA
12.2014 - 10.2015
- Assist with proper eating and swallowing techniques
- Assist with PROM and AROM
- Assist with ambulating, special positioning techniques, splint
Certified Nurse Assistant
Private In-Home Care
Santa Maria, CA
05.2013 - 11.2014
- Assist residents with Range of Motion
- Help with the grooming/hygiene of residents
- Assists with everyday living and document
- Chart residents: Blood Pressure, Vitals, Pulse and Respirations
Certified Nurse Assistant/Restorative Nurse Aide
Villa Maria Healthcare Center
Santa Maria, CA
05.2012 - 08.2013
- Daily/weekly/monthly weights and document
- Assist with eating
- Assists with everyday living and document
Certified Nurse Assistant
Vineyard Hills Health Center
Templeton, CA
06.2008 - 04.2011
- Assist residents
- Help with the grooming/hygiene of residents
- Assists with everyday living and document
- Chart residents: Blood Pressure, Vitals, Pulse and Respirations
Executive Administrative Assistant/Front Desk
GCFS, Inc.
Paso Robles, CA
05.2005 - 06.2008
- Organize, prioritize, and complete tasks in a timely matter
- Transfer calls/voicemails
- Process outgoing/ incoming mail
- Order Office Supplies
- Conduct procedures
- Service calls for the Copy machines/printers
- Take cash or check payments from clients and write out a receipt
Cashier/Night Cashier
Food 4 Less
Atascadero, CA
05.2003 - 04.2005
- Cash handling ranging from $3,000.00 to $12,000.00
- Work in a busy environment
- Customer Service
- Multi-tasking
- Transfer phone calls to various departments
Education
LPN Cohort - LPN
Alaska Pacific University
Bethel, AK04.2023
General Education - Nursing Requirements
University of Fairbanks
01.2015
General Education Studies - General Education Studies
Allan Hancock College
Santa Maria08.2008
Certified Nurse Assistant Certificate Program -
Vineyard Hills Health Center
Templeton, CA08.2008
General Education -
North County Cuesta Community College
Paso Robles, CA01.2003
Skills
- Records management
- Patient scheduling
- Records maintenance
- Document coordination
- Strong organization
- Healthcare experience
- Patient records
- Task delegation
- Administrative support
- Visitor directions
- Patient assistance
- Work prioritization
- Charting proficiency
- Data entry
- Telephone reception
- Patient database updates
- Patient data confidentiality
- Lab test documentation
- Appointment setting
- Lab test protocols
- Appointment scheduling
- Clinical support
- Customer service
- Quickbooks
- Tax document preparation
- Advanced computer skills
- Financial reporting
- General ledger entries
- Data inputting
- Expense tracking
- Exceptional organization
Certification
Typing Certificate 53 WPM as of October 22. 2024
References
- Isalei Fauset 805-464-1488
- Rosanna Silva 805-610-5193
- Ofelia Mendoza 805-434-8726
Timeline
Ward Clerk/Receptionist
Danish Care Center/Compass Health
06.2023 - 01.2024
Sobering Center Technician
Yukon Kuskokwim Health Corporation
12.2022 - 05.2023
Customer Service Agent
Dependable Freight
02.2021 - 05.2023
Sales Associate
Bailey’s Furniture
09.2019 - 02.2021
Customer Service Agent
Dependable Freight
09.2018 - 08.2019
Executive Administrative Assistant
Bethel Family Clinic
05.2018 - 07.2019
Admin. Assistant to Public Works/Public Safety Dispatcher
City of Bethel
12.2017 - 05.2018
Certified Nurse Assistant/PFS Department
YKHC
11.2015 - 12.2017
Certified Nurse Assistant/Restorative Nurse Aide
Country Care Convalescent
12.2014 - 10.2015
Certified Nurse Assistant
Private In-Home Care
05.2013 - 11.2014
Certified Nurse Assistant/Restorative Nurse Aide
Villa Maria Healthcare Center
05.2012 - 08.2013
Certified Nurse Assistant
Vineyard Hills Health Center
06.2008 - 04.2011
Executive Administrative Assistant/Front Desk
GCFS, Inc.
05.2005 - 06.2008
Cashier/Night Cashier
Food 4 Less
05.2003 - 04.2005
Typing Certificate 53 WPM as of October 22. 2024
LPN Cohort - LPN
Alaska Pacific University
General Education - Nursing Requirements
University of Fairbanks
General Education Studies - General Education Studies
Allan Hancock College
Certified Nurse Assistant Certificate Program -
Vineyard Hills Health Center
General Education -
North County Cuesta Community College
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