Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Ashley D. Arraiz

Anaheim,CA

Summary

Healthcare professional with over 15 years of experience in medical account review and Medicaid eligibility. Expertise in analyzing high-volume accounts, verifying insurance, and coordinating financial services for patients. Proven ability to identify trends and support data-driven decision-making. Currently pursuing a business degree to enhance skills in healthcare analytics and managed care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Advocate II

Parallon/HCA
09.2019 - Current
  • Reviewed and analyzed high-value accounts for accurate insurance verification and billing compliance.
  • Audited aged inventory to facilitate account reconciliation and Medicaid eligibility resolution.
  • Collaborated with management on account directives and workflow improvements through trend analysis.
  • Provided precise invoicing, established fees, and updated payer information to enhance reimbursement.
  • Supported documentation management by validating insurance data and maintaining scanned records.

Patient Advocate II

Parallon/HCA
08.2015 - 09.2019
  • Screened patients for California Medicaid, verifying eligibility against state regulations.
  • Submitted applications to county offices and ensured timely follow-ups for approvals.
  • Provided necessary documentation and support, enhancing approval rates and reducing turnaround time.

Out of State Eligibility Specialist

National Access Inc.
03.2010 - 08.2015
  • Secured authorizations for inpatient admissions by verifying out-of-state Medicaid and Medicare eligibility.
  • Coordinated with physicians and facilities to manage appeals and resolve claim denials.
  • Ensured patient coverage accuracy to facilitate successful claim submissions.

Education

Associate of Arts (AA) - Business Administration

Santiago Canyon College
Orange, CA
06.2026

Associate of Arts (AA) - General Studies

Santiago Canyon College
Orange, CA
06.2025

Medical Insurance Billing & Coding -

Everest College
City of Industry, CA
02.2010

Skills

  • Medicaid and insurance verification
  • Medical billing and coding
  • Data entry and reconciliation
  • Patient account auditing
  • Microsoft Office Suite
  • Avaya One X and WebEx
  • Communication and interpersonal skills
  • Time management and organization
  • Proactive problem solving
  • Resource utilization

Certification

  • HIPAA Compliance
  • OSHA Training
  • CMS-1500 Medical Billing

Timeline

Patient Advocate II

Parallon/HCA
09.2019 - Current

Patient Advocate II

Parallon/HCA
08.2015 - 09.2019

Out of State Eligibility Specialist

National Access Inc.
03.2010 - 08.2015

Medical Insurance Billing & Coding -

Everest College

Associate of Arts (AA) - Business Administration

Santiago Canyon College

Associate of Arts (AA) - General Studies

Santiago Canyon College
Ashley D. Arraiz