Ashley Davenport
Longview
Summary
Dynamic and dependable professional with a strong background in customer service at Holiday Inn. Proven ability to enhance patient satisfaction through compassionate care as a CNA. Skilled in teamwork and problem-solving, consistently promoting independence and dignity for residents while maintaining high standards of hygiene and safety.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Front Desk
Holiday Inn
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
CNA
Pine Tree Lodge
10.2018 - 06.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Dental Assistant
Kool Smiles Dental
02.2015 - 04.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Verified patient insurance eligibility and benefits.
CNA
Whispering Pines Nursing Home
02.2009 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
High School Diploma -
Tatum High School
Tatum, TX06-2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
Timeline
Front Desk
Holiday Inn
09.2024 - Current
CNA
Pine Tree Lodge
10.2018 - 06.2024
Dental Assistant
Kool Smiles Dental
02.2015 - 04.2016
CNA
Whispering Pines Nursing Home
02.2009 - 09.2015
High School Diploma -
Tatum High School
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