Ashley DeBolt

• Assisted in managing daily operations and staff scheduling to enhance service efficiency.
• Coordinated team training sessions to improve customer service skills and operational knowledge.
• Monitored cash handling processes to maintain financial accuracy and reduce discrepancies.
• Facilitated communication between management and staff to streamline workflow and address concerns.
• Contributed to promotional events, enhancing customer engagement and driving sales initiatives.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Oversaw daily operations to maintain store cleanliness and organization.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Scanned and processed over [Number] winning tickets per shift.
• Operated random number generating equipment.
• Refilled gaming machines with tickets and tokens and reset cash slot machines after payouts.
• Sold tobacco and alcohol products to customers.
• Recorded number of tickets cashed and amount paid out after each race or event.
• Managed payouts or collection of amounts at the conclusion of wagers.
• Collected cash bets from players and documented amounts in records.

• Engaged with customers to provide recommendations and answer inquiries about drink selections.
• Assisted bartenders in preparing and serving beverages to enhance customer experience.
• Monitored inventory levels and replenished stock.
• Supported inventory management by tracking supplies and restocking as needed.
• Learned proper pouring techniques and drink recipes to improve service quality.
• Monitored customer satisfaction, addressing concerns promptly to maintain a positive atmosphere.
• Developed knowledge of drink ingredients and mixing techniques through hands-on training.
• Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
• Handled cash transactions accurately, maintaining proper accounting of sales figures.
• Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
• Provided excellent customer service, addressing patron needs promptly and courteously.
• Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
• Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
• Mastered various mixing techniques, ensuring consistent drink quality across all orders.
• Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
• Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
• Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.

• Assisted customers by providing menu recommendations and responding to inquiries promptly.
• Mixed and served beverages following standard recipes and customer preferences.
• Collaborated with kitchen staff to ensure timely service and smooth operations during peak hours.
• Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.

• Directed daily operations to enhance guest experience and operational efficiency.
• Implemented staff training programs to elevate service quality and team performance.
• Oversaw inventory management processes to ensure optimal stock levels and reduce waste.
• Collaborated with cross-functional teams to develop marketing strategies that increased visibility.
• Analyzed customer feedback to identify areas for improvement in service delivery.
• Fostered a positive work environment through effective leadership and employee engagement initiatives.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

• Oversaw daily bar operations, ensuring efficient service and customer satisfaction.
• Trained and mentored staff in cocktail preparation and customer engagement techniques.
• Developed and implemented inventory management processes to reduce waste and improve efficiency.
• Maintained compliance with health and safety regulations, fostering a safe environment for patrons and staff.

• Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
• Crafted and served beverages in high-volume setting, ensuring quality and consistency.
• Trained new staff on operational procedures, enhancing team efficiency and service quality.
• Maintained cleanliness and organization of bar area while adhering to health and safety regulations.
• Maintained extensive Knowledge of beverage offerings and food menu to support guest and staff training
• Managed POS transactions, cash handling, and end-of-shift reconciliation with attention to detail.

High School Diploma

• Great Falls High School
• Great Falls, MT
• August 2006 to May 2010