Positive-minded Inventory Manager with a strong track record at Ivy Hall Cannabis Dispensary, specializing in compliance management and discrepancy resolution. Skilled in clear, effective communication, and known for fostering team collaboration, improving operational efficiency, and consistently demonstrating strong problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Inventory/Assistant Manager
Ivy Hall Cannabis Dispensary
Crystal Lake, IL
01.2023 - Current
Oversee the completion of compliance tasks, including state inspections, monthly bulk inventory counts, camera outage documentation, and IAR report submissions.
Coordinate with cultivators to manage delivery schedules, resolve product issues, and receive updated invoices.
Identify discrepancies between physical counts and computer records; investigate causes and took corrective action as needed.
Train and develop staff on proper receiving, processing and stocking procedures.
Supervised daily operations including scheduling shifts, assigning duties.
Managed customer service inquiries and complaints in a timely manner.
Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Patient Care Specialist
Rise Cannabis Dispensary
Lake in the Hills, IL
03.2021 - 01.2023
Daily tasks including counting morning inventory and investigating discrepancies
Ensuring all in-store and online orders are filled correctly
Assisting on taking in shipments, counting and rejecting faulty product
Packaging and organizing product in vault
Restocking low product on the sales floor as needed
Answering phones, helping customers with cannabis related questions
Cake Decorator
SmallCakes Cupcakery
South Barrington, IL
12.2017 - 05.2021
Daily tasks of baking/decorating of cupcakes for storefront
Decorating of all cake and cupcake orders (buttercream and fondant)
Preparing homemade ice cream and waffle cones as needed
Helping customers place custom orders and make purchases
Ordering inventory when necessary
Pastry Cook
Deer Path Inn
Lake Forest, IL
05.2017 - 12.2017
Daily tasks include producing/plating desserts for three separate dining areas
Executing desserts for banquets hosted in hotel and off premises
Completion of afternoon lobby and nightly turndown treats
Preparing petit fours and miniature tartlets for afternoon tea
Supplying and restocking for Sunday brunch buffet
Adjusting desserts for customers with dietary restrictions