Ashley Del Valle
Pinellas Park,FL
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Today's Dental
Pinellas Park, FL
10.2022 - Current
- Provides superior chair-side clinical support and assisting to doctors and hygienists which includes but is not limited to; charting, patient education, operatory set-up, and clean-up.
- Trained and mentored junior dental assistants on clinical practices and patient care techniques.
- Supervised daily operations of dental procedures, ensuring compliance with safety standards and protocols.
- Takes and uploads x-rays.
- Completes sterilization processes for equipment and operatory. Performs autoclave and in-office mill maintenance.
- Follows OSHA regulations and safety requirements, including compliance with HIPPA guidelines, CPR, x-rays, and other required certifications and registrations.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns, orthodontic treatment, endodontic treatment, oral surgery (extractions, sinus lift, individual implants, and all-on-4 full mouth restoration)
- Coordinated patient treatment plans, ensuring clear communication between dental teams and patients.
- Managed scheduling for multiple providers, optimizing appointment availability and reducing wait times.
Dental Assistant
VIP Dental Center
Palm Harbor, FL
08.2024 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments and adherence to safety protocols.
- Documented patient histories and treatment plans accurately in electronic records.
- Educated patients on post-operative care and oral hygiene practices.
- Led training sessions for new hires on equipment usage and office protocols.
Quality Control Specialist
Tactipup
Largo, FL
04.2022 - 07.2022
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Recommended improvements to systems and procedures for increased productivity.
- Allocated complaints to governing departments for investigation and tracked resolution times.
- Collaborated with management to discuss effective plans for resolving major quality problems.
Customer Service Representative
Tactipup
Largo, FL
07.2021 - 03.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Mentored new employees on procedures and policies to maximize team performance.
- Conducted trend analysis to determine consumer demands, industry trends and forecasted sales.
- Researched modern product trends and adapted designs to match.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
Embroidery Machine Operator/Sewing Machine Operator
Tactipup
Largo, FL
11.2020 - 07.2021
- Selected size and color threads to draw threads through machine guides and bobbins.
- Observed sewing operations to detect defects in stitching.
- Operated multi-head sewing machines to embroider names, initials or decorative designs on webbing.
- Inspected and evaluated work as part of strong quality control and assurance procedures.
- Assembled wide range of products each day and fully adapted machine configurations to match demands of each job.
- Worked with calibrated tools to perform precise work and meet exact order specifications.
- Create embroidery files manually using Embrilliance in the appropriate size, file type, and based on customer request.
Customer Service Representative, Production Expeditor, Purchaser Quality Control Specialist
DT2Go
01.2018 - 09.2020
- Purchased the highest quality products for the lowest possible price.
- Worked with operation managers to develop consistent service levels across all locations.
- Entered information into system to update status reports.
- Consulted with department supervisors to evaluate needs and discuss corrective actions for individual concerns.
- Documented production information showing volume produced and materials data.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
Warehouse Shipper
DT2Go
Clearwater, FL
06.2017 - 12.2017
- Prepared packages, calculated postage and verified details for shipments.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Inspected and repaired products to meet product expectations.
Teacher's Assistant
Pinellas Park High School
Largo, FL
01.2016 - 01.2017
- Gathered and sorted data for inclusion in reports and files.
- Handled data entry tasks with high levels of speed and accuracy.
- Executed record filing systems to improve document management and organization.
Education
American Heart Association
Florida04-2025
American Heart Association
Florida04-2025
Dental Assisting Institute
Pinellas Park, FL01-2023
American Heart Association
04-2025
St. Petersburg College
Clearwater, FLSkills
- Dentrix Ascend
- Dexis
- Patterson Imaging
- ITero/Dandy Intraoral Scanner
- Dental impressions
- Dental radiography
- Equipment sterilization
- HIPAA compliance
- Dental terminology
- Microsoft Word, Excel and Outlook
- Issue Resolution
- Detail Oriented
- Documentation and Reporting
- Quality Issue Identification
Certification
- Expanded Functions Dental Assistant and Radiography Certificates
- American Heart Association - BLS Healthcare Provider CPR Certification
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Dental Assistant
VIP Dental Center
08.2024 - Current
Lead Dental Assistant
Today's Dental
10.2022 - Current
Quality Control Specialist
Tactipup
04.2022 - 07.2022
Customer Service Representative
Tactipup
07.2021 - 03.2022
Embroidery Machine Operator/Sewing Machine Operator
Tactipup
11.2020 - 07.2021
Customer Service Representative, Production Expeditor, Purchaser Quality Control Specialist
DT2Go
01.2018 - 09.2020
Warehouse Shipper
DT2Go
06.2017 - 12.2017
Teacher's Assistant
Pinellas Park High School
01.2016 - 01.2017
American Heart Association
American Heart Association
Dental Assisting Institute
American Heart Association
St. Petersburg College