Ashley Deo
ROSEVILLE,CA
Summary
Helpful Financial Aid Assistant solves problems and review student accounts efficiently. Adept at providing excellent and individualized service to students and families with outstanding knowledge of public and private financial aid. Successful at organized record-writing.
Overview
7
7
years of professional experience
Work History
Custodian
JAN-PRO
10.2016 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Financial Aid Student Worker
Sierra College
09.2021 - Current
- Assisted students and families in filling out financial aid applications.
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Supported staff on special assignments and ad hoc projects.
Education
High School Diploma -
Rocklin High School
Rocklin, CA06.2021
Associate of Science - Biology
Sierra College
Rocklin, CA06.2033
Skills
- Greeting Visitors
- Customer Interaction
- Telephone Skills
- External Communications
- File Documents
- Proficient in Microsoft Word
- Basic understanding in Microsoft Excel
- Information Verification
- Record Sorting and Filing
- FAFSA Expertise
Languages
Hindi
Native or Bilingual
Spanish
Elementary
German
Elementary
Timeline
Financial Aid Student Worker
Sierra College
09.2021 - Current
Custodian
JAN-PRO
10.2016 - Current
High School Diploma -
Rocklin High School
Associate of Science - Biology
Sierra College