Ashley Diaz
TDCJ
Austin,TX
11
years of professional experience
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Work History
Laundry Attendant
1 Year 6 MonthsGameroom Host
2 Years 1 Month- Provided excellent customer service by anticipating customer needs.
- Conducted walk-throughs during service to assess and enhance guest satisfaction.
- Handled daily card transactions to ensure accuracy. and cash transactions, maintaining payment records and investigating discrepancies.
- Checked arcade equipment functionality regularly. and reported malfunctions to the maintenance team.
- Verified that all gaming machines were operational before opening hours.
- Maintained equipment for optimal game performance in the arcade. electronic and mechanical equipment to ensure optimal game functionality.
- Compiled detailed reports on daily sales figures and other performance metrics for the game room.
Security
2 Years 4 Months- Addressed disturbances and ensured compliance with safety protocols for smooth casino operations.
- Verified guest identification and enforced access protocols to maintain security standards.
- Patrolled Powell Gaming floors and monitored entrances for suspicious activity.
- Scanned surrounding for suspicious activity to enhance overall security during shifts.
Warehouse Manager
6 Months- Managed Corbel Solutions' warehouse receiving, storage, and shipping workflows.
- Coordinated order picking, packing, and outbound loading schedules.
- Supervised inventory counts and corrected stock records in warehouse systems.
Laborer
8 Months- Supported construction crews by providing necessary tools and materials on-site. with loading, unloading, and staging repair materials.
- Transported tools, materials, and supplies across contractor maintenance job sites to ensure smooth workflow.
- Cleared work areas by removing debris, dust, and scrap from maintenance projects to maintain safety and organization.
Head Cook
1 Year 3 Months- Collaborated with kitchen and dietary team to plan daily menus that enhance resident satisfaction and nutritional balance.
- Supervised food preparation for special diets and implemented texture modifications to accommodate diverse dietary requirements.
- Prepared resident meals adhering to nursing and rehab dietary guidelines to meet individual health needs.
- Inspected kitchen cleanliness and followed sanitation and safety standards.
Bartender
1 Year 4 Months- Checked IDs and followed alcohol service rules.
- Maintained clean bar areas and sanitized glassware.
- Performed opening and closing duties including restocking supplies.
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
Laborer
1 Year 2 Months- Carried tools, materials, and supplies across contractor maintenance job sites.
- Assisted crews with loading, unloading, and staging repair materials.
- Cleared debris and dust from work areas during maintenance projects., removing debris, dust, and scrap from maintenance projects.
Education
Skills
Laundry classification
Equipment maintenance
Customer service
Attention to detail
Time management
Dietary compliance
Inventory control
Team communication
Problem solving
Equipment troubleshooting
Conflict resolution
Up-selling techniques
Security and surveillance
Timeline
Laundry Attendant
TDCJ
09.2024 - 03.2026Read More
Gameroom Host
G.H. Entertainment
09.2021 - 10.2023Read More
Security
Powell Gaming
03.2021 - 07.2023Read More
Warehouse Manager
Corbel Solutions
11.2019 - 05.2020Read More
Laborer
Contractor's Maintenance Service
03.2019 - 11.2019Read More
Head Cook
Granger Nursing & Rehab, New Lifestyles
08.2017 - 11.2018Read More
Bartender
Aces Corner Bar
07.2017 - 11.2018Read More
Laborer
Labor Ready Staffing
04.2015 - 06.2016Read More
Wyndham
11.2024Read More