Highly trained professional talented in sales. Analytical problem-solver seeking in home health to apply expertise and enhance care.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Language
Work History
HomeHealth: Sales Liasion
Tender Home Health
Grananda Hills, CA
10.2021 - 06.2022
Keep close relationships with Case Managers, Discharge planners, Nurses, and Patients due to visiting them frequently.
Close sales and maintain relationships with clients by providing support, information, and guidance.
Conduct competitive market analysis, potential research customers, and prospect in assigned sales territory.
Managed over 50 calls per day.
Act as liaison between customers and companies to resolve issues and close service sales.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation for disabilities or illness.
Provides information to patients, caregivers and staff to aid in decision making about safe, effective and appropriate home care services.
Demonstrated knowledge and skills necessary to provide care and communicate with primary population served by agency, and to lesser degree, secondary populations served.
Office Manager
Go Green Cleaning Services
Downtown Los Angeles, CA
02.2021 - 09.2021
Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services
Supervised team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly
Created/Managed invoices/estimates from vendors to assist accounting department
Reduced annual expenses by 25%
Revised onboarding manual strategy
Increased employee experience by 50% based on surveys
Answered up to 30+ calls daily to schedule appointments, make travel arrangements, and send needed documents.
Created office guidelines and policies relating to expenses, paid/sick leave, and training courses
Reviewed employee expense reports with department heads, consistently meeting monthly deadline
Provided secretarial support to VP of Sales.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Flex Associate
Amazon Fresh
Porter Ranch, CA
10.2020 - 02.2021
Responsible for processing work orders, packaging orders for shipment, offloading stock deliveries, and locating merchandise.
Preformed under 10 minutes per batch.
Floor Department Member
SuperKing Market
Van Nuys, CA
02.2020 - 10.2020
Maintained floor department in meat section during pandemic; arranging items in bags, helping cashiers, emptying and returning grocery carts to appropriate area, and verifying prices on customer requests.
Barista
Barclays Coffee & Tea, Barista
Northridge, CA
10.2019 - 02.2020
Maintained clean working environment per company standards and help maintained daily cash drawer
Developed specialty coffee drinks to be featured on seasonal menu, as well as introduce new ingredients to store manager
Monitor inventory of supplies on hand to help combat any shortages.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Floor Department/ Cashier
Marshalls
North Hills, CA
04.2019 - 11.2019
Maintained floor department in Mens, Kids, Shoes, and Fitting Room clean, safe, and friendly
Collaborated with employees to gain strong customer service, interpersonal, and verbal communication skills
Facilitated and guided customers with questions on anything in store.
Biochemistry Intern
CSUN Student Health Center
Northridge, CA
02.2019 - 08.2019
Gained knowledge on how to properly instruct others and conduct correct vitals on patients
Assisted pharmacists on labeling correct medications as well as being attentive to detail and their placement
Shadowed doctors with their diagnosis of patients
Summarized patients symptoms as well as making them feel safe by complying to HIPPA policy.
Education
B.S - Kinesiology
California State University of Northridge, College of Health and Human Development
08.2018 - Current
Skills
CPR Certified
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Timeline
HomeHealth: Sales Liasion
Tender Home Health
10.2021 - 06.2022
Office Manager
Go Green Cleaning Services
02.2021 - 09.2021
Flex Associate
Amazon Fresh
10.2020 - 02.2021
Floor Department Member
SuperKing Market
02.2020 - 10.2020
Barista
Barclays Coffee & Tea, Barista
10.2019 - 02.2020
Floor Department/ Cashier
Marshalls
04.2019 - 11.2019
Biochemistry Intern
CSUN Student Health Center
02.2019 - 08.2019
B.S - Kinesiology
California State University of Northridge, College of Health and Human Development