Ashley Donaldson
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Manager
The Dip Dairy Freeze
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maximized performance by monitoring daily activities and mentoring team members.
Delivery Driver
Lance's Pizza And Subs LLC.
06.2022 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed records of deliveries and money received from customers.
Education
Bachelor of Science - Undecided
Austin Peay State University
Clarksville, TN08.2026
High School Diploma -
Stewart County High School
Dover, TN05.2022
Skills
- Collaborate Cross-Functionally
- Coaching and Mentoring
- Sound Cues
- Business Analysis
- Managing Cash Register
- Employee Training
- Overseeing Employees
Timeline
Manager
The Dip Dairy Freeze
05.2023 - Current
Delivery Driver
Lance's Pizza And Subs LLC.
06.2022 - 05.2023
Bachelor of Science - Undecided
Austin Peay State University
High School Diploma -
Stewart County High School
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